AI Solutions Engineer

RED Technologies (S) Pte Ltd; Johor Bahru; On-site; MYR 56,000 - 84,000; Part time

Job summary

RED Technologies (S) Pte Ltd is seeking a curious, hands-on AI Solutions Engineer to design, build, and roll out practical AI agents and Copilot-based automations that boost productivity across the business. This is a junior role requiring a willingness to learn and ship useful tools.

You will work with Microsoft Copilot Studio, Power Automate, Power Apps and related Microsoft 365 tools to automate workflows, prototype quickly, and train colleagues on new AI capabilities from Johor Bahru.

Qualifications

• Working proficiency with Microsoft products (Microsoft 365, Teams, SharePoint) and a strong interest in Microsoft Copilot / Copilot Studio.

Responsibilities

• Build and deploy AI agents and automations (using Microsoft Copilot Studio, Power Automate, and related Microsoft 365 tools) that help teams work faster and smarter.
• Partner with different teams to understand their workflows, spot repetitive or time-consuming tasks, and turn them into working AI-assisted solutions.
• Write and maintain scripts (Python, PowerShell, or similar) to glue together tools, automate tasks, and support agent workflows.
• Prototype quickly, test with real users, gather feedback, and iterate — comfortable shipping a rough version 1 and improving it.
• Stay current with new features across the Microsoft 365 and Copilot ecosystem, and proactively suggest how they could be applied internally.
• Document how agents and solutions work so they're easy for others to understand, use, and maintain.
• Troubleshoot issues with deployed agents and automations, digging in to figure out root causes rather than just symptoms.
• Support and train colleagues on how to get the most out of new AI tools and agents.

Skills

Microsoft 365 tools

Copilot Studio interest

Low-code automation

AI agent projects

APIs/JSON handling

Tools

Microsoft Copilot Studio

Power Automate

Power Apps

API integration tools

Job description

We're looking for a curious, hands-on AI Solutions Engineer to join our team and help build the AI agents and automations that make our colleagues' jobs easier. In this role, you'll design, build, and roll out practical AI agents and Copilot-based solutions that remove repetitive work and unlock productivity across the business.

This is a junior position. We're not looking for someone who's already done this before — we're looking for someone with real curiosity about AI tools, a willingness to experiment and learn fast, and the tenacity to push through the inevitable dead ends until something actually works. If you like taking apart a problem, poking at new tools, and shipping something useful even when the instructions don't exist yet, we want to hear from you.

Role Responsibilities:

Build and deploy AI agents and automations (using Microsoft Copilot Studio, Power Automate, and related Microsoft 365 tools) that help teams work faster and smarter.

Partner with different teams to understand their workflows, spot repetitive or time-consuming tasks, and turn them into working AI-assisted solutions.

Write and maintain scripts (Python, PowerShell, or similar) to glue together tools, automate tasks, and support agent workflows.

Prototype quickly, test with real users, gather feedback, and iterate — comfortable shipping a rough version 1 and improving it.

Stay current with new features across the Microsoft 365 and Copilot ecosystem, and proactively suggest how they could be applied internally.

Document how agents and solutions work so they're easy for others to understand, use, and maintain.

Troubleshoot issues with deployed agents and automations, digging in to figure out root causes rather than just symptoms.

Support and train colleagues on how to get the most out of new AI tools and agents.

Qualifications Requirements:

Working proficiency with Microsoft products (Microsoft 365, Teams, SharePoint) and a strong interest in Microsoft Copilot / Copilot Studio.

Exposure to Power Automate, Power Apps, or other low-code/no-code automation tools.

Personal projects involving AI agents, chatbots, or LLM APIs (even small or unfinished ones — we'd love to hear about them).

Experience with APIs, JSON, or basic data handling.

Preferences:

Ability to communicate in English effectively.

Highly motivated and team-orientated

Problem-solving and critical thinking

Communication and interpersonal skills

Detail oriented and organized

Ability to work effectively in a fast-paced environment

Others:

Working hours from Monday through Friday 8:30am to 6:00pm

Other responsibilities as and when required by the manager.

Contractual role

Based in Johor Bahru

Corporate Overview

redONE Network was established in 2012. We are proudly known for being the first Mobile Virtual Network Operator (MVNO) to provide mobile Postpaid services by using Celcom Axiata’s fast and reliable 5-star network infrastructure. Today, we do not only focus on Postpaid Plans but also Prepaid plans as we wish to cater to everyone from all walks of life.

Our philosophy and services are designed and inspired by our customers’ aspiration and we strive to deliver what truly matters, in the most simple and practical manner.

Whenever we can, we offer free calls or flat rates, and aim to be completely transparent. No complicated bundles or packages you don’t really want or need, just peace of mind that you’re getting the best deal.

Our values and everyday practises have led to redONE being crowned MNVO Service Provider of the Year for three consecutive years (2014, 2015 & 2016) and for the first time in 2016, redONE won The BrandLaureate Corporate Branding Award 2015-2016.

The awards we received are the evidences of our hard work, dedication and commitment to bring you the best deals you cannot resist. So let’s get Back to Basics. Start saving with a redONE now!

VISION

To be the largest MVNO in ASEAN region.

VALUE

Back to Basics – life is complicated enough.

Corporate Overview

redONE Network was established in 2012. We are proudly known for being the first Mobile Virtual Network Operator (MVNO) to provide mobile Postpaid services by using Celcom Axiata’s fast and reliable 5-star network infrastructure. Today, we do not only focus on Postpaid Plans but also Prepaid plans as we wish to cater to everyone from all walks of life.

Our philosophy and services are designed and inspired by our customers’ aspiration and we strive to deliver what truly matters, in the most simple and practical manner.

Whenever we can, we offer free calls or flat rates, and aim to be completely transparent. No complicated bundles or packages you don’t really want or need, just peace of mind that you’re getting the best deal.

Our values and everyday practises have led to redONE being crowned MNVO Service Provider of the Year for three consecutive years (2014, 2015 & 2016) and for the first time in 2016, redONE won The BrandLaureate Corporate Branding Award 2015-2016.

The awards we received are the evidences of our hard work, dedication and commitment to bring you the best deals you cannot resist. So let’s get Back to Basics. Start saving with a redONE now!

VISION

To be the largest MVNO in ASEAN region.

VALUE

Back to Basics – life is complicated enough.

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