AI Product Management Associate (12 Months Contract)

Experian; Putrajaya; On-site; MYR 60,000 - 120,000; Full time

Job summary

Experian is seeking a highly motivated AI Product Management Associate to join our Product Management team. This role supports identification, conceptualization, and execution of AI-driven initiatives across products and internal operations.

You will work with product managers, business stakeholders, technology teams, and external partners to embed AI capabilities into customer platforms, improve user experiences, and drive operational efficiency through AI-enabled solutions.

Qualifications

• Bachelor's degree in Business, Marketing, Digital Transformation, Information Systems, Economics, Engineering, or related fields.
• 2–3 years of working experience in Product Management, Business Analysis, Digital Transformation, Innovation, Consulting, or related functions.
• Strong interest in Artificial Intelligence, Generative AI, and emerging technologies.
• Demonstrated experience using AI tools such as ChatGPT, Microsoft Copilot, Claude, or similar platforms.
• Ability to translate business challenges into practical AI use cases and opportunities.
• Excellent analytical, problem‑solving, and critical‑thinking skills.
• Strong stakeholder management and communication skills.
• Comfortable working with both business and technology teams.
• Self‑motivated, curious, and eager to explore new technologies.
• Experience supporting digital product initiatives will be an advantage.
• Technical coding skills are not required.

Responsibilities

• Research emerging AI technologies, market trends, and industry best practices.
• Identify opportunities to incorporate AI capabilities into existing customer platforms, products, and services.
• Collaborate with business and technical teams to conceptualize AI‑powered solutions and customer experiences.
• Gather business requirements and translate ideas into product concepts, user stories, and business cases.
• Assist in evaluating AI tools, platforms, and vendors for potential business adoption.
• Support product managers in prioritising AI initiatives based on business value, feasibility, and customer impact.
• Facilitate workshops and brainstorming sessions to generate innovative AI use cases.
• Track industry developments in Generative AI, Agentic AI, Automation, and Digital Assistants.
• Support testing, validation and rollout of AI‑enabled features and solutions.
• Identify opportunities to improve internal productivity through AI‑assisted workflows and automation.
• Monitor project progress and prepare presentations, reports, and recommendations for stakeholders.

Skills

AI product management

Stakeholder management

Analytical thinking

Communication skills

Problem solving

Education

Bachelor's degree in Business/Marketing/DS/Engineering

Tools

ChatGPT

Microsoft Copilot

Claude

Job description

Role summary

We are seeking a highly motivated and innovative AI Product Management Associate to join our Product Management team. This role will support the identification, conceptualization, and execution of AI-driven initiatives across our products and internal operations.

The successful candidate will work closely with Product Managers, business stakeholders, technology teams, and external partners to explore opportunities for embedding AI capabilities into customer‑facing platforms, improve user experience, and drive operational efficiency through AI‑enabled solutions.

This is an excellent opportunity for individuals with a passion for AI innovation, product development, and digital transformation, even if they do not possess a deep technical background.

What you’ll be doing

• Research emerging AI technologies, market trends, and industry best practices.
• Identify opportunities to incorporate AI capabilities into existing customer platforms, products, and services.
• Collaborate with business and technical teams to conceptualize AI‑powered solutions and customer experiences.
• Gather business requirements and translate ideas into product concepts, user stories, and business cases.
• Assist in evaluating AI tools, platforms, and vendors for potential business adoption.
• Support product managers in prioritising AI initiatives based on business value, feasibility, and customer impact.
• Facilitate workshops and brainstorming sessions to generate innovative AI use cases.
• Track industry developments in Generative AI, Agentic AI, Automation, and Digital Assistants.
• Support testing, validation and rollout of AI‑enabled features and solutions.
• Identify opportunities to improve internal productivity through AI‑assisted workflows and automation.
• Monitor project progress and prepare presentations, reports, and recommendations for stakeholders.

Why this role is critical

This role will help accelerate the organization's AI adoption journey by identifying opportunities where AI can create meaningful business and customer value. The AI Product Management Associate will play a key role in shaping future AI‑enabled products, enhancing customer experiences, and improving operational efficiency through innovative AI solutions.

More about you

• Bachelor's Degree in Business, Marketing, Digital Transformation, Information Systems, Economics, Engineering, or related fields.
• 2–3 years of working experience in Product Management, Business Analysis, Digital Transformation, Innovation, Consulting, or related functions.
• Strong interest in Artificial Intelligence, Generative AI, and emerging technologies.
• Demonstrated experience using AI tools such as ChatGPT, Microsoft Copilot, Claude, or similar platforms.
• Ability to translate business challenges into practical AI use cases and opportunities.
• Excellent analytical, problem‑solving, and critical‑thinking skills.
• Strong stakeholder management and communication skills.
• Comfortable working with both business and technology teams.
• Self‑motivated, curious, and eager to explore new technologies.
• Experience supporting digital product initiatives will be an advantage.
• Technical coding skills are not required.