AI-Powered Automation Engineer – RPA & Low-Code Orchestration

Starhub Ltd; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

StarHub Ltd in Petaling Jaya, Malaysia, seeks an Automation Engineer to own end-to-end automation delivery across DevOps-enabled pipelines. You will design, develop, deploy, monitor, and support automation solutions using UiPath, Workato, and agentic AI technologies, driving efficiency and enhanced customer experience.

The role focuses on integrating enterprise systems, governing AI-driven processes, and delivering scalable, reusable automation components while collaborating with

Qualifications

• 5+ years of experience in automation, integration, or RPA development.
• Strong hands-on experience with UiPath (RPA) and Workato (iPaaS).
• Automation: expertise in workflow orchestration, API integration, and low-code/no-code automation.
• AI/Agentic AI: knowledge of conversational AI, prompt engineering, retrieval-augmented generation (RAG).
• DevOps: familiarity with CI/CD, monitoring, observability, and automation pipelines.
• Problem solving: analytical and troubleshooting skills to manage incidents end-to-end.
• Collaboration: strong stakeholder engagement and communication between business and tech teams.

Responsibilities

• Gather requirements from business stakeholders, identify automation opportunities, and design scalable, reusable solutions.
• Develop, configure, and deploy workflows using UiPath and Workato.
• Integrate with platforms (CRM, ITSM, Billing, Slack, AI chatbots) to streamline cross-platform processes.
• Apply AI capabilities for autonomous troubleshooting and self-service resolution.
• Manage the full automation lifecycle: build, test, deploy, monitor, optimize.
• Implement CI/CD pipelines for automation assets with version control.
• Monitor automation health, log events, and track KPIs using Splunk dashboards.

Job description

StarHub Ltd in Petaling Jaya, Malaysia, seeks an Automation Engineer to own end-to-end automation delivery across DevOps-enabled pipelines. You will design, develop, deploy, monitor, and support automation solutions using UiPath, Workato, and agentic AI technologies, driving efficiency and enhanced customer experience.

The role focuses on integrating enterprise systems, governing AI-driven processes, and delivering scalable, reusable automation components while collaborating with