AI-Driven Operations Specialist

IBM; Selangor; On-site; MYR 120,000 - 180,000; Full time

Job summary

IBM is seeking an Applied AI Specialist in Malaysia to design and manage AI-driven solutions that enable AI-first Application Management Services. You’ll translate business requirements into user-centric AI capabilities and collaborate across operations, engineering, and architecture teams.

Responsibilities include designing scalable AI capabilities, implementing AI-driven solutions with observability and monitoring integrations, and continuously improving agent performance while ensuring

Qualifications

• Strong foundations in AI/ML concepts and techniques.

Responsibilities

• Design AI-driven solutions that translate business needs into scalable capabilities.
• Implement and manage AI systems that integrate with observability and monitoring platforms.
• Optimize model performance through evaluation, prompt refinement, and configuration tuning.
• Ensure governance, production stability, and compliance for AI solutions.

Job description

IBM is seeking an Applied AI Specialist in Malaysia to design and manage AI-driven solutions that enable AI-first Application Management Services. You’ll translate business requirements into user-centric AI capabilities and collaborate across operations, engineering, and architecture teams.

Responsibilities include designing scalable AI capabilities, implementing AI-driven solutions with observability and monitoring integrations, and continuously improving agent performance while ensuring