AI & Automation Intern: Build Automations That Save Time

Teleperformance; Bayan Lepas; On-site; MYR 13,000 - 20,000; Full time

Benefits offered by this job

Internship allowance provided

Hands-on mentorship

Job summary

Teleperformance is seeking an AI & Automation Intern to work on live automations using the Power Platform (Power Automate, Power Apps, SharePoint, Dataverse) and AI assistants like Claude and Copilot. You’ll transform vague processes into clear steps and document solutions.

You will receive mentorship from the Automation and Innovation team, work on real projects used by internal teams, and gain hands-on enterprise AI deployment experience in a multicultural setting.

Qualifications

• Currently pursuing or recently completed a degree in Computer Science, IT, Software Engineering, Data, Business Analytics, or a related field.
• Strong logical and analytical thinking; ability to structure vague problems into steps and conditions.
• Hands-on familiarity with at least one automation tool (Power Automate, Power Apps, UiPath, Automation Anywhere).
• Practical experience using AI assistants (Claude, ChatGPT, Copilot) to solve problems.
• Comfortable with Excel beyond the basics (formulas, lookups, pivot tables).
• Good written and spoken English for documentation and communication.
• Detail-oriented, self-directed, and able to ask questions when unclear.
• Able to commit to the full 6 months onsite.

Responsibilities

• Map and document existing manual processes with process owners and identify automation opportunities.
• Build, test, and deploy automations using Power Automate, Power Apps, and SharePoint lists.
• Use AI tools to draft logic, generate expressions, troubleshoot errors, and produce documentation.
• Handle error scenarios with retries and notifications; cover edge cases beyond happy paths.
• Write clear work instructions and concise training material for business use.
• Track impact of automations (hours saved, error rate, turnaround time) and report it.
• Support broader Innovation and Automation backlog with research and small internal projects.

Skills

Logical thinking

Analytical thinking

Documentation

English proficiency

Problem solving

Education

Degree in Computer Science/IT/Software Engineering/Data/Business Analytics

Tools

Power Automate

Power Apps

UiPath

Automation Anywhere

Claude

Copilot

ChatGPT

Job description

Teleperformance is seeking an AI & Automation Intern to work on live automations using the Power Platform (Power Automate, Power Apps, SharePoint, Dataverse) and AI assistants like Claude and Copilot. You’ll transform vague processes into clear steps and document solutions.

You will receive mentorship from the Automation and Innovation team, work on real projects used by internal teams, and gain hands-on enterprise AI deployment experience in a multicultural setting.