Agile Partnership Manager

AEON Bank; Kuala Lumpur; On-site; MYR 120,000 - 200,000; Full time

Job summary

AEON Bank seeks a Partnership Manager to shape robust partnership governance within its digital banking venture in Kuala Lumpur. You will oversee end-to-end partner onboarding, lifecycle management, and cross-functional collaboration to align partner capabilities with product strategy.

The role requires strategic thinking, strong negotiation, and the ability to navigate ambiguity in a fast-moving fintech environment with a focus on compliance and risk mitigation.

Qualifications

• Bachelor's degree in relevant field.
• Strategic thinker with digital banking focus.
• Collaborative team player.
• Proactive problem solver with compliance focus.
• Resilience in ambiguous environments.
• Adaptable to dynamic digital banking landscape.
• Independent and thrives in ambiguity.
• Passion for driving excellence in digital banking services and project management.
• Ability to communicate complex technical concepts and learn new technologies.
• Strong project and time management skills.

Responsibilities

• Lead end-to-end RFP/RFQ processes for tech partnerships and evaluate ROI.
• Prepare and defend formal papers for procurement governance bodies.
• Maintain 60–90 day renewal tracking to prevent contract lapses.
• Coordinate legal review and Shariah governance for contracts.
• Approve tech invoices against PO/DOA limits and resolve billing discrepancies.
• Monitor partner performance with KPIs and report regularly.
• Drive strategic growth initiatives to expand the partnership ecosystem.
• Foster cross-functional collaboration to onboard partners efficiently.

Skills

Partnership management academy

Stakeholder management

Negotiation

Digital banking strategy

Problem solving

Education

Bachelor's degree in relevant field

Job description

In this dynamic role within our emerging digital banking venture, you will serve as a Partnership Manager. Your mission is to shape robust partnership management practices. You will dedicate a significant portion of your time overseeing partnership management, maintaining a holistic perspective on all projects.

Job Responsibilities

Procurement Management & Committee Submissions:

• RFP/RFQ Leadership: End-to-end project management of Tech RFPs/RFQs, defining evaluation criteria, vendor negotiations, and ROI modeling.
• Paper Authorship & Defense: Author and defend formal papers before PROC-C, MANCO, and BOD for high-value tech purchases.
• Renewal Governance: Proactive 60-90 day tracking register to prevent lapsed contracts.
• Compliance Orchestration: Direct contracts through Legal Review and secure Shariah Governance approval prior to execution.

Tech Invoicing & Financial Control:

• Financial Approval: Financial sign-off on incoming Tech invoices against approved POs, contracts, and Delegation of Authority (DOA) limits.
• Dispute Resolution: Resolve billing discrepancies, payment blockages, and scope changes.

Performance Metrics and Risk Mitigation

• Establish and monitor performance metrics and KPIs for partners, emphasizing flexibility for a rapidly evolving digital landscape.
• Assess and manage risks associated with partners.
• Provide regular updates on partner performance.

Strategic Growth and Innovation

• Drive strategic initiatives to expand the bank’s partnership ecosystem and identify new growth opportunities.
• Foster innovation by integrating partner capabilities with internal product development to enhance customer experience.
• Lead cross-functional collaboration to streamline partner onboarding and lifecycle management processes.

Job Requirements

• Bachelor's degree in relevant field
• Strategic thinker in the context of digital banking
• Collaborative team player
• Proactive problem solver with a focus on compliance
• Demonstrate resilience in managing work with ambiguity
• Adaptability to the dynamic nature of digital banking
• Independent and the ability to thrive in ambiguous situations
• Passion for driving excellence in digital banking services and project management
• Ability to grasp and communicate complex technical concepts and willing to learn new technologies
• Good project and time management skills to see through implementation of projects and plans
• Excellent communication, presentation, and stakeholder management skills
• Excellent negotiation and decision-making skills
• Relevant experience in partnership management