Agent Oversight Representative

Ria Money Transfer; Kuala Lumpur; On-site; MYR 67,000 - 123,000; Full time

Benefits offered by this job

EPF/SOCSO/EIS

Annual Medical

Hospitalisation Insurance

ESPP

Sick Leave

Growth Opportunities

Team events

Job summary

Ria Money Transfer in Malaysia seeks an AML Operations professional to mitigate money laundering and terrorist financing risks associated with agents. The role will conduct pre-operational readiness reviews and ongoing monitoring to ensure regulatory AML/CFT compliance.

You will travel nationwide for audits, investigate issues, and ensure agents adhere to internal policies. A Bachelor's degree and proficiency in MS Office are required; experience in compliance is a plus.

Qualifications

• Bachelor's Degree/College Graduate in any field.
• Proficient with MS Office.
• Fluent with local language and English.
• 1–2 years' experience in compliance/financial institution is a plus.
• Experience in transaction monitoring and AML/ATF is advantageous.
• Strong adaptability, client orientation, and analytical thinking.
• Good communication and teamwork skills.

Responsibilities

• Conduct pre-operational readiness reviews for onboarding new agents.
• Monitor agent operations to ensure AML/CFT compliance.
• Follow up on corrective actions from visits or audits.
• Ensure adherence to Compliance Policies and AML/CFT laws.
• Investigate agent operations as needed.
• Carry out periodic reviews of existing agents nationwide, including travel.
• Audit and inspect agents' operations across Malaysia.

Skills

MS Office

Education

Bachelor's Degree/College Graduate

Tools

MS Office

Job description

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of no matter who they are or where they are. One customer, one family, one community at a time.

About This Role

This role will be responsible for AML operations, focusing on mitigating money laundering and terrorist financing risks associated with agents.

Roles & Responsibilities

• Conduct pre-operational readiness reviews and post-operational inspections for the onboarding of new agents.
• Perform ongoing offsite and onsite monitoring of agent operations to ensure full compliance with regulatory requirements, including AML/CFT obligations, Ria Money Transfer’s internal policies, procedures, and all applicable laws and guidelines.
• Follow up on corrective actions taken by agents in response to site visits, offsite assessments, or audit findings related to their operations.
• Ensure agents strictly adhere to Ria Money Transfer’s Compliance Policies and Procedures, as well as all relevant AML/CFT laws, guidelines, and regulations.
• Conduct investigations into agent operations as necessary.
• Carry out periodic or ad hoc reviews (e.g., annual reviews) of existing agents to assess their continued suitability to represent Ria Money Transfer.
• Conducting audits and inspections on Ria Money Transfer agents' operations across Malaysia, including Sabah and Sarawak. The role requires frequent travel to various locations nationwide.

Position Requirements

• Bachelor's Degree/College Graduate of any Course
• Proficient with MS Office
• Fluent local language + English
• Experience of 1 to 2 years in related field/knowledge of compliance issues in a financial institution is an advantage
• Transaction monitoring and AML/ATF experience is an advantage
• Flexibility/Adaptability & Managing Change
• Client orientation
• Analytical thinking
• Teamwork & Conflict Management
• Good Communication & Influence

WORKING HOURS

The working hours will be a 5-day working per week with 2 days off.

Perks & Benefits

• Statutory Contributions - EPF, SOCSO, EIS
• Annual Medical
• General Hospitalization and Surgical Insurance
• Employee Stock Purchase Plan (ESPP)
• Sick Leave
• Growth Opportunities
• Corporate gatherings, team bonding events, and much more!

Ria Money Transfer offers a competitive salary and benefits package. Actual compensation is based upon factors such as the candidate’s skills, qualifications, and experience. In addition, Ria Money Transfer offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental benefits, Sick Leave and more.

Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Check out our website to learn more about the company at: http://www.riamoneytransfer.com/

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.