Aftersales & Services - Assistant Manager

Boilermech Sdn Bhd; Subang Jaya; On-site; MYR 90,000 - 150,000; Full time

Job summary

Boilermech Sdn Bhd in Subang Jaya is seeking a seasoned professional to promote service contracts, spare parts, and retrofit works. The role emphasizes building long-term customer relationships and driving repeat business within the palm oil and process plant sectors.

You will conduct site visits to identify service opportunities, prepare quotations, and support tender preparation and technical submissions. Frequent travel within Peninsular Malaysia is required, with own transport recommended.

Qualifications

• Bachelor degree or related field required.
• Minimum 5 years of experience in Process Plant and Palm Oil industry.
• Excellent verbal and written communication and negotiation skills.
• Analytical thinker with problem-solving abilities and presentation skills.
• Strong business acumen with knowledge of bio-energy products.

Responsibilities

• Promote and secure service contracts, spare parts, and repair/retrofit works.
• Maintain strong customer relationships for repeat business.
• Conduct site visits and prepare quotations.
• Monitor debtor aging for service accounts and assist collections.
• Support tender preparation, contract reviews, and technical submissions.
• Coordinate with technical teams on specifications for new boiler/project sales.
• Develop new leads and expand customer base in bio-energy sectors.
• Organize presentations and meetings with clients.
• Share market intelligence, pricing trends, and competitor activities.

Skills

Verbal communication

Written communication

Negotiation

Interpersonal skills

Presentation skills

Travel willingness

Education

Bachelor Degree in Marketing

Bachelor Degree in Mechanical Engineering

Bachelor Degree in Chemical Engineering

Job description

• Promote and secure service contracts, spare parts, and repair/retrofit works.
• Maintain strong customer relationships to ensure repeat business and long-term retention.
• Conduct site visits to identify service opportunities and prepare quotations.
• Monitor debtor ageing for service accounts and follow up on collections.
• Support tender preparation, contract reviews, and technical submissions.
• Coordinate with technical teams on specifications for new boiler/project sales.
• Assist in business development initiatives to win new projects.
• Actively develop new leads and expand customer base in bio-energy and related industries.
• Organize presentations, sales activities, and follow-up meetings with clients.
• Collect and share market intelligence, competitor activities, and pricing trends.

4) Team & Cross-Functional Support

• Work with Service, Project, Engineering, and Finance teams to ensure smooth delivery of solutions.
• Provide feedback to management for product/service improvement.

EXPERIENCE/SKILLS REQUIRED:

1) Candidate must possess at least a Bachelor Degree in Marketing, Mechanical, Chemical Engineering or others related field.

2) Minimum 5 years working experience in Process Plant and Palm Oil industry environment.

3) Good verbal and written communication skill, negotiation and interpersonal skill with ability to deal with people at all level.

4) Possess analytical and problem-solving skills, task-oriented with good knowledge in presentation and self-motivation.

5) Strong business acumen and know-how of bio-energy segment and its products.

SPECIAL OR UNIQUE ASPECTS:

1) Good understanding of engineering material.

2) Able to travel frequent within Peninsular. Occasionally to oversea (SEA)

3) Possessed own transport and valid driving license.

4) Able to interpret engineering drawings.

By submitting my application, I hereby confirm that I have read and understood the BM Greentech Berhad Group Personal Data Protection Notice and Personal Data Protection Policy (available at www.boilermech.com) and hereby give my explicit consent for the Company to process, retain, and maintain my personal data (including my Cover Letter and CV, as applicable) for the sole purpose of evaluating my suitability for this job application for a period of [e.g., 6 months], after which my information will be discarded from the system and records of BM Greentech Berhad Group.

I understand that I have the right to access and correct my personal data and to withdraw this consent at any time.