Advisor I, B2B Sales Support (Spanish Speaker)

Convergys; Kuala Lumpur; On-site; MYR 36,000 - 58,000; Full time

Job summary

Concentrix in Kuala Lumpur is seeking an Advisor I, B2B Sales Support (Spanish Speaker) to provide essential administrative support to the sales teams, assisting with quotes, orders, and documentation while following established processes for quotations, bookings, and invoicing.

The role requires basic product knowledge, and moderate Excel proficiency to support sales initiatives and customer needs.

Qualifications

• Proficiency in Excel for quotes, pricing, and data tracking.
• Ability to understand basic product offerings and configurations.
• Strong attention to detail to maintain data accuracy.

Responsibilities

• Prepare detailed quotes for contract renewals and RFP/RFI responses daily.
• Maintain quote documentation with precise pricing and configuration updates weekly.
• Ensure integrity of client information in database systems regularly.
• Update and manage Excel spreadsheets to track quotes, documentation, and client interactions.
• Handle external and internal queries professionally to support clients.

Skills

Microsoft Excel

Spanish language

Product knowledge

Tools

CRM systems

Excel spreadsheets

Job description

Job Title: Advisor I, B2B Sales Support (Spanish Speaker)

The candidate is responsible for providing essential administrative support to the internal and external sales teams, allowing them to focus on sales activities. This position assists with order processing, sales contract research, price quotations, and document management while adhering to established processes related to quotations, bookings, and invoicing. Additionally, the role requires a basic understanding of product offerings and moderate proficiency in Microsoft Excel to effectively support sales initiatives and customer needs.

Responsibilities

• Prepare detailed quotes for contract renewal and RFP/RFI responses daily to ensure timely and accurate pricing for client proposals
• Maintain quote documentation with precise pricing and configuration updates weekly to support compliance and ease of access
• Ensure integrity of client information in database systems regularly to maintain data accuracy and reliability
• Update and manage Excel spreadsheets as needed to track quotes, documentation, and client interactions
• Handle external and internal queries professionally and promptly to promote a client-oriented service approach
• Perform bookings and purchase order processing daily to facilitate timely transaction completion and booking reconciliation
• Conduct quality assurance self-checks on documentation and processes to ensure high standards and accuracy
• Prioritize tasks to meet assigned deadlines consistently while paying attention to details for quality outcomes

Location

MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara

Language Requirements

Spanish

Time Type

Full time

Company Overview

Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we're so much more. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We've got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who designbrand-defining experiences. The technologists & engineers who build smarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.

EEO Statement

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.