Advisor 1, Sales

Concentrix; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Concentrix CVG Malaysia Sdn. Bhd. in Kuala Lumpur is seeking an Advisor 1, Sales to manage a pipeline of qualified leads and close deals through discovery, positioning and closing.

The role requires 40–50 outbound dials daily to inbound leads and active pipeline management. You will tailor ProTax value for accounting clients and use Salesforce to track progress. Required is 3–5 years of B2B sales experience, strong objection handling, and a consultative mindset.

Qualifications

• 3–5+ years of proven B2B sales experience in consultative SaaS or enterprise software.
• Strong track record in overcoming objections and moving conversations forward.
• Ability to handle 40–50 dial rate daily with resilience to rejection.
• Demonstrates consultative messaging and asks discovery questions before pitching.
• Discipline in CRM hygiene, forecasting, and pipeline management.

Responsibilities

• Conduct 40–50 outbound dials per day to inbound leads and pipeline.
• Qualify leads based on accountant size, filing volume, and current software.
• Conduct discovery calls to diagnose needs and blockers.
• Tailor ProTax value proposition to client size (solo vs 10-person firms).
• Handle objections and steer conversations toward trials or demos.
• Manage pipeline with stage tracking and follow-up cadence.
• Close by securing verbal commitment to trial, demo, or license.
• Utilize Salesforce and pricing data to support deals.

Skills

B2B sales

Objection handling

Activity resilience

Consultative selling

Pipeline discipline

Coachability

Market fit Canada

Tools

Salesforce

Job description

Job Title: Advisor 1, Sales Job Description

Consultative B2B software sales to Canadian tax professionals.

The agent manages a pipeline of qualified leads and wins them through discovery, positioning, and closing.

Success requires a balance of activity, engagement quality, and genuine problem-solving.

Day-to-Day Activities

• 40-50 outbound dials per day to inbound leads and existing pipeline


• Lead qualification: understanding accountant size, filing volume, current software, pain points


• Discovery calls: diagnosing why they bought/didn't buy, what's broken, what could be better


• Pitch and positioning: tailoring ProTax value to their specific situation (solo practice vs. 10-person firm = different story)


• Objection handling: moving past \"not interested\" to \"let me show you something relevant\"


• Pipeline management: tracking deal stage, next-step commitment, follow-up cadence


• Closing: getting a verbal commitment to trial, demo, or trial-to-license conversation


• Tools: Salesforce, call lists, win-loss data, competitive positioning, pricing flexibility (if any)

Success Metrics

• Activity: 40-50 meaningful dials per day (not just dials - dials that connect or leave professional voicemails)


• Engagement rate: % of dials that convert to a meaningful conversation (benchmark: 20-25%+)


• Lead-to-opportunity conversion: % of leads that move to an active pipeline stage


• Opportunity closure rate: % of qualified opportunities that close within the quarter


• Average deal size: revenue per close (indexed to tax-season vs. off-season)


• Pipeline velocity: time from first touch to close

Candidate Profile

• Proven B2B sales experience (3-5 years minimum) - not necessarily tax software, but consultative SaaS/enterprise experience


• Objection-handling track record - evidence of moving past initial rejection to real conversations


• Activity resilience - comfortable with 40-50 dials/day and the rejection that comes with it


• Consultative mindset - asks questions before pitching, personalizes the message


• Pipeline discipline - CRM hygiene, stage tracking, forecasting


• Coachability - takes feedback on opener, timing, voicemail, and adjusts


• Geographic / market fit - ideally some Canada experience OR demonstrated ability to learn new markets fast

Location: MYS Kuala Lumpur Nu Tower 2

Language Requirements: English (Required)

Time Type: Full time

Mission

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.