Administrator, Reconciliation Production Services (Contract)

Royal Bank of Canada; Putrajaya; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Total rewards program

Bonuses

Coaching and development

Training program

Collaborative culture

Job summary

RBC Investor & Treasury Services Malaysia is seeking a capable professional for custody/back-office operations and reconciliations. The role covers cash/asset reconciliations, query resolution, and collaborative processing across a 24/5 operating window in a multi-country framework.

You'll contribute to client reporting, data delivery, settlements, and entitlement processes, while working in a team-oriented, detail-driven environment with strong development opportunities.

Qualifications

• Custody and banking experience in operations/back office is required.
• Basic to fair knowledge of reconciliations is needed.
• Understanding of entitlements, cash management, transaction management, settlements or fund accounting is an advantage.
• Flexible with working hours and strong attention to detail.
• Computer literate and able to work in a team with good communication.

Responsibilities

• Review and clearance of daily cash and stock reconciliations via Reconciliations Platform.
• Investigate and respond to email queries in a timely manner.
• Investigate cash and asset breaks and route to the correct departments.
• Collate and maintain periodic reporting and procedures for clients and business needs.
• Maintain statistical information for internal and client distribution.

Skills

Custody operations

Back office operations

Reconciliations

Cash management

Transaction management

Settlements

Fund accounting

Attention to detail

Team player

Communication skills

Job description

Job Description

What is the opportunity?

Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and time again for our financial strength, market leadership and philanthropic work.

Our client has a processing centre of operational excellence supporting 10 countries across three geographical time zones employing a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of their global operations, improve service quality via their 'centres of excellence' and to implement/leverage standardised processes globally.

RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. Malaysia is a processing hub that supports Custody - Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund Platform Services; Data Service Delivery; Entitlements - income and corporate actions and Reconciliations. The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of our global operations, improve service quality via our 'centres of excellence' and to implement/leverage standard processes globally.

Region : Europe

Working Hours : 3pm-12am / 4pm-1am

What will you do?

• Review and clearance of daily cash and stock reconciliations via Reconciliations Platform.
• E-mail queries are investigated and responded on a timely manner.
• Investigation of all cash and asset breaks and ensure they are assigned to the right departments.
• Collate and maintain required periodic reporting and procedures as required to support the client and/or business needs.
• Collate and maintain statistical information for internal and client distribution.

What do you need to succeed?

Must-have

• Custody and Banking experience in operations / back office.
• Basic/Fair Reconciliations knowledge
• Added Advantage : Understanding in other functions like Entitlements, Cash Management, Transaction Management, Settlements, Fund Accounting
• Flexibility in working hours
• Excellent attention to detail
• Computer literate
• Flexible and able to work in a team to achieve goals
• Excellent communication skills.

What's in it for you?

Our client thrive on the challenge to be their best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. Our client care about each other, reaching their potential, making a difference to their communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA City:

Putrajaya Country:

Malaysia Work hours/week:

40 Employment Type:

Full time Platform:

WEALTH MANAGEMENT Job Type:

Contract (Fixed Term) Pay Type:

Salaried Posted Date:

2025-10-21

I nclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.