Administrative Executive & Customer Relations

Hypergear Malaysia Sdn Bhd; Kajang; On-site; MYR 36,000 - 60,000; Full time

Job summary

Hypergear Malaysia Sdn Bhd, a Malaysia-origin brand specializing in waterproof accessories, seeks an Administration Executive to provide general administrative and clerical support, marketing assistance, and customer service from Kajang, Selangor. You will manage documents, process orders, and maintain relationships with customers and partners through proactive communication.

Responsibilities include handling inquiries, fulfilling daily sales orders, payments, and deliveries while supporting

Qualifications

• Check and reply to customer emails inquiries same day.
• Fulfil daily sales orders and arrange delivery.
• Build sustainable relationships of trust through open communication.

Responsibilities

• Provide general administrative and clerical support
• Provide marketing support and assist with digital marketing follow-up
• Prepare and modify documents including correspondence, reports, memos and emails
• Maintain office supplies for department
• Resolve product or service problems by clarifying complaints, determining causes, and expediting corrections
• Attend to walk-in customers or guests
• Handle payment collection and bank deposits

Skills

Administrative support

Customer service

Communication

Marketing support

Job description

Hypergear Malaysia Sdn Bhd, a Malaysia-origin brand specializing in waterproof accessories, seeks an Administration Executive to provide general administrative and clerical support, marketing assistance, and customer service from Kajang, Selangor. You will manage documents, process orders, and maintain relationships with customers and partners through proactive communication.

Responsibilities include handling inquiries, fulfilling daily sales orders, payments, and deliveries while supporting