Admin sales

Ocean Link Freight Services Sdn Bhd; Shah Alam; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Career development

Job stability

Job summary

Ocean Link Freight Services Sdn Bhd, Shah Alam, is seeking an Admin Sales professional to join our dynamic sales team. This full-time role bridges administrative efficiency with sales excellence to support client communications and order processing.

The successful candidate will handle inquiries, quotations, orders, and CRM updates, contributing to accurate documentation and timely reporting in a fast-paced freight and logistics environment.

Qualifications

• Proven experience in a sales coordination, sales administration, or similar support role, preferably within the financial Services industry
• Strong organisational skills with the ability to manage multiple tasks and priorities simultaneously
• Excellent written and verbal communication skills in English; proficiency in additional languages is advantageous
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM or sales management software
• Meticulous attention to detail and commitment to accuracy in all administrative work
• Customer-focused mindset with a professional demeanour and strong interpersonal abilities
• Ability to work independently and as part of a team in a fast-paced environment
• Problem-solving capability and flexibility in adapting to changing business needs
• Knowledge of sales processes is preferred but not essential; willingness to learn is important
• A minimum of 1-2 years of relevant administrative or sales support experience

Responsibilities

• Coordinate and manage sales inquiries, quotations, and client communications to ensure timely and accurate responses
• Process sales orders, shipment documentation, and booking confirmations with meticulous attention to detail
• Maintain and update customer databases and CRM systems to ensure information accuracy and accessibility
• Support the sales team with administrative tasks including scheduling, preparation of presentations, and client documentation
• Liaise between clients, operations teams, to facilitate smooth transaction execution
• Generate sales reports and performance metrics to assist in business analysis and decision-making
• Assist follow up, filing, and organisation of sales-related records and archives
• Respond to customer enquiries via email, telephone, and other communication channels with professionalism and courtesy
• Support special sales initiatives, promotional activities, and new business development projects as required

Skills

Sales coordination

Organisational skills

English communication

MS Office Proficiency

Tools

CRM software

ERP/booking systems

Job description

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Ocean Link Freight Services Sdn Bhd – Shah Alam, Selangor

We are seeking an Admin Sales professional to join our dynamic sales team in Selangor. This is a full-time position that plays a crucial role in supporting our sales operations and ensuring seamless coordination between our clients. The Admin Sales function is essential to our business, as it bridges administrative efficiency with sales excellence, enabling our team to deliver exceptional service to our customers in the freight and logistics sector.

Key responsibilities

• Coordinate and manage sales inquiries, quotations, and client communications to ensure timely and accurate responses
• Process sales orders, shipment documentation, and booking confirmations with meticulous attention to detail
• Maintain and update customer databases and CRM systems to ensure information accuracy and accessibility
• Support the sales team with administrative tasks including scheduling, preparation of presentations, and client documentation
• Liaise between clients, operations teams, to facilitate smooth transaction execution
• Generate sales reports and performance metrics to assist in business analysis and decision-making
• Assist follow up, filing, and organisation of sales-related records and archives
• Respond to customer enquiries via email, telephone, and other communication channels with professionalism and courtesy
• Support special sales initiatives, promotional activities, and new business development projects as required

What we are looking for

• Proven experience in a sales coordination, sales administration, or similar support role, preferably within the financial Services industry
• Strong organisational skills with the ability to manage multiple tasks and priorities simultaneously
• Excellent written and verbal communication skills in English; proficiency in additional languages is advantageous
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM or sales management software
• Meticulous attention to detail and commitment to accuracy in all administrative work
• Customer-focused mindset with a professional demeanour and strong interpersonal abilities
• Ability to work independently and as part of a team in a fast-paced environment
• Problem-solving capability and flexibility in adapting to changing business needs
• Knowledge of sales processes is preferred but not essential; willingness to learn is important
• A minimum of 1-2 years of relevant administrative or sales support experience

What we offer

We committed to supporting the professional growth and wellbeing of our employees. We provide:

• Competitive salary package commensurate with experience and qualifications
• Opportunities for career development and skills training within our growing organisation
• A collaborative and supportive work environment where your contributions are valued
• Full-time permanent employment with job stability
• Standard employee benefits in accordance with Malaysian labour regulations
• Exposure to the financial Services industry with potential for advancement