Admin/Operations Officer - Flight Operations

Malaysia Airports Holdings Berhad

Sepang

On-site

MYR 67,000 - 100,000

Full time

40 hours ago

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Job summary

Malaysia Airports Holdings Berhad is seeking an Admin/Operations Officer - Flight Operations to plan and allocate parking bays and gates for aircraft at KLIA/klia2. The role requires accurate FIMS data entry, coordination of bay movements, and timely communication with airlines, ground handlers, and ATC.

Responsibilities include updating STAD and flight status details, managing disruptions, and ensuring flight information is correctly displayed on FIDS.

Responsibilities

Plan and allocate the parking bay and gate for each aircraft arriving and departing at KLIA/klia2.
Update the Flight Information Management System (FIMS) with accurate information at all times.
Monitor bay allocation, aircraft movements, and related field operations to ensure timely departures and arrivals.
Notify airlines, ground handlers and ATC of bay changes via SITATEX or email as required.

Tools

GAS

FIMS

SITATEX

CCTV

Job description

Admin/Operations Officer - Flight Operations

Planning and allocating the parking bay and gate for each aircraft arriving and departing at KLIA/klia2.
To update the Flight Information Management System (FIMS) with accurate information at all parts.

ESSENTIAL POSITION FUNCTIONS

To comply and adhere to company procedures and standards compliances; Integrated Management System (IMS), Malaysia Airports Information Security Policy (MAISP) and Information Security Management System (ISMS) ISO/IEC 27001.
To follow and comply department Quality Objectives and Standard Operating Procedures (SOP).
Gate Allocation System (GAS) Planner / Flight Information Management System (FIMS) Controller shall access to GAS Workstation, FIMS Workstation and CCTV Workstation using personal User ID as per registered with Application Management Unit, ITD.
Responsible to plan and manage bay allocation for all aircraft movement in KLIA.
To create, check, update and monitor daily airlines flight number, aircraft registration and Schedule Time Arrival Departure (STAD), flight retime, flight delay and flight cancellation through FIMS.
To insert and update remarks inside GAS Gantt Chart on airport facilities maintenance and closures, VVIP Movements, ad-hoc flight, high-risk flight and others operational requirement as per required.
To monitor aircraft on-choke/off-choke, PBB docking and undocking, aircraft towing, ground delay, apron and taxiway closures and any other activities that relates with aircraft movement.
To open and close check-in counter FIDS as requested by the ground handler or airlines.
To review and response on the incoming notification that relates with aircraft movement and flight time schedule.
To act wisely and response towards aircraft change, aircraft return to bay and diversion flights by rearranging the bay allocation according to the basic requirement, aircraft configurations and priorities.
To notify via messages (SITATEX or email) with regards to bay change to relevant parties such as airlines, ground handler, ATC, AOCC, BHS and Terminal Information Counter.
To notify via messages (SITATEX or email) on aircraft towing requirement to relevant parties such as airlines, ground handler or ATC.
To record, update FIMS database and inform Duty Executive as well as bay planner on flight delays received from airlines or ground handler.
To manage conflict or clashes of parking bays arise in the event of aircraft delay and early inbound.
To liaise with airlines, ground handler and relevant unit in the event of flights delay, aircraft on ground and aircraft towing.
To ensure flight information displayed at FIDS monitors are updated accurately.
To assist incoming calls requesting KLIA flight information with courtesy and care manner.
To brief the incoming shift planner on duty on operational issues such as GAS or FIMS status, TAMS network status, new instructions, latest movement of aircraft/flight or any other operational related matters.
To report to ITD, ECC or AOCC when there is a disruption with GAS workstation, FIMS workstation, SITATEX system, TAMS Network, CCTV, PABX or any FOC control room facilities.
To assist daily bay change report preparation and updates.
To highlight Duty Executive on any related incident or operational disturbances.
To perform task(s) as per instructed by the superior.
Shall adhere the company policies and regulations.
To abide by instruction from immediate superior.
To demonstrate an employee-oriented company culture that emphasizes quality, continuous improvement and high performance.

Malaysia Airports manages and operates 39 airports in Malaysia and one international airport in Istanbul, Turkey. The 39 airports in Malaysia comprise of 5 international, 16 domestic and 18 Short Take-Off and Landing Ports (STOL Ports). Malaysia Airports is the company that helps connect the country – bringing together remote, rural communities with the vibrant cities and providing the country’s premier gateway to the world beyond.

Malaysia Airports was corporatised in 1992 and listed on the Malaysian Stock Exchange (Bursa Malaysia) seven years later, becoming the first Asian airport operator to go public and only the sixth in the world to do so. It now employs some 11,000 people in Malaysia and around the world.

Our core business is the management, operation, maintenance and development of airports. The company draws its revenue from aeronautical operations – aircraft landing and parking fees, passenger service charges and other airline charges – and commercial activities from airport-related services such as duty free shops and other retail outlets, hotel operations, commercial leasing and car park management.

Over the past decades, Malaysia Airports has developed a business model that focuses not only on the airports portfolio, but also on optimising the commercial opportunities presented by the travel and aviation industry. As we move forward, our new goal is to develop the “Airport City” of the future – providing world-class aeronautical services while fully utilising surrounding land banks to develop malls, hotels and leisure facilities to ensure a joyful experiences not only for the contemporary traveller, but also for all Malaysia Airports’ clients and business partners.

We are looking for people who are committed team players with diverse backgrounds to join our team and grow with us. We place great emphasis on our human capital to meet the challenges of the present and future environment.

What can I earn as an Operations Officer

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