Admin - Floor Operations

PricewaterhouseCoopers International; Kuala Lumpur; On-site; MYR 33,480 - 50,220; Full time

Job summary

A multinational professional services network is seeking an Administrative Assistant in Kuala Lumpur. This role involves providing administrative support, maintaining facilities, managing client relations, and assisting with daily operations. The ideal candidate should have 1-3 years of experience in administrative roles with a focus on customer service and teamwork. This job offers opportunities for contract extension based on performance.

Qualifications

• 1-3 years of experience in a physical administrative role with basic client relations.
• Experience in facilities management preferred.
• Experience in electrical work is an added advantage.

Responsibilities

• Maintain and upkeep the facility for PwC occupied floors.
• Set up internal events, preparing space and fixtures.
• Liaise with service providers for maintenance and tasks.
• First point of contact for issues or complaints.
• Collaborate with the front desk and helpdesk teams.
• Follow up on outstanding facilities matters with building management.

Skills

Customer Service Excellence

Attention to detail

Team player

Interpersonal skills

Proactive

Job description

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Operations

Management Level

Administrative

Job Description & Summary

A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You’ll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.

Our team is responsible for ensuring smooth operation of day to day activities at PwC. As part of the team, you will be assisting with record keeping, billing, distribution, logistics and financial planning.

Responsibilities

• Maintain and upkeep the facility (including security, cleaning, essential supplies, etc) for PwC occupied floors.
• Set up internal events - prepare space and fixtures for internal events including special items (if necessary).
• Liaise with service providers (e.g., cleaners, pest control, electrician, etc) to address different types of floor needs and supervise completion of tasks assigned to service providers.
• First clients point of contact to handle day-to-day issues or complaints from staff on assigned floors.
• Exercise good teamwork with the front desk and helpdesk team members to ensure the facilities are maintained at the highest standards and our services are at the optimum.
• Liaise with building management - follow up and resolve any outstanding facilities matters.
• Support team lead on projects and initiatives in terms of achieving the Facilities & Services department’s objectives.

Preferred Skills

• 1-3 years of experience in a physical administrative role with basic client relations. Experience in facilities management is preferred.
• Experience in electrical work is an added advantage.
• Customer services focused.
• Reliable and proactive.
• Good interpersonal skills and a good team player.
• Attention to detail.
• Able to work in stressful environment.
• This job will be on contract and the contract can be extended or converted to permanent subject to performance.

Education

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications

Certifications not specified.

Required Skills

Required skills not specified.

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Business Process Improvement, Calendar Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Electronic Billing, Electronic Filing, Electronic Records Management, & 31 more.

Desired Languages

Desired languages not specified.

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date

Job posting end date not specified.

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