Accounts Receivable Associate

Career International; Selangor; On-site; MYR 42,000 - 66,000; Full time

Benefits offered by this job

Annual Leave

EPF

EIS

SOCSO

Annual Bonus

Training Provided

Medical Insurance

Medical Leave

Five Working Days

Job summary

Career International in Malaysia is seeking an Accounts Receivable specialist to manage customer accounts, follow up on overdue invoices, and coordinate with Sales and Billing to resolve issues.

The role requires strong communication, negotiation, and problem-solving skills, with proficiency in Excel and experience with ERP systems. Fresh graduates with finance knowledge are welcome to apply.

Qualifications

• Diploma or Bachelor’s degree in Accounting, Finance, Business Administration, Commerce, or a related field
• Previous experience in Accounts Receivable, collections, credit control, Order-to-Cash, billing, or customer account management is preferred
• Fresh graduates with relevant finance knowledge, internship exposure, or strong customer communication skills may also be considered
• Good understanding of invoices, outstanding balances, aging reports, payments, and account reconciliation
• Comfortable communicating with customers through calls and emails
• Strong negotiation, communication, and problem-solving skills
• Good attention to detail and ability to manage multiple customer accounts
• Proficiency in Microsoft Excel and Microsoft Office applications
• Experience using SAP, Oracle, Microsoft Dynamics, or another ERP system is an advantage
• Able to work independently while collaborating with cross-functional teams
• Results-oriented, resilient, and comfortable working towards collection targets

Responsibilities

• Manage an assigned portfolio of customer accounts
• Follow up on outstanding and overdue invoices through phone calls, emails, and other communication channels
• Communicate with customers to secure payment commitments and agreed payment dates
• Monitor accounts receivable aging and identify overdue or high-risk accounts
• Investigate billing discrepancies, payment issues, deductions, and customer disputes
• Coordinate with Sales, Billing, Customer Service, and other internal teams to resolve account issues
• Perform customer account reconciliations and support accurate payment allocation
• Maintain detailed collection notes and account status updates in the ERP or collection management system
• Escalate significantly overdue or delinquent accounts when required
• Prepare aging reports, collection updates, and cash collection forecasts
• Work towards established collection, aging, productivity, and service-level KPIs
• Ensure compliance with internal controls, company policies, and customer-specific requirements
• Participate in process improvement activities to improve collection efficiency

Skills

Accounts Receivable

Collections

Credit Control

Order-to-Cash

Billing

Customer Account Management

Communication

Negotiation

Problem-Solving

Attention to Detail

Education

Diploma or Bachelor’s degree in Accounting, Finance, Business Administration, Commerce, or related field

Tools

SAP

Oracle

Microsoft Dynamics

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Diploma or Bachelor’s degree in Accounting, Finance, Business Administration, Commerce, or a related field

Previous experience in Accounts Receivable, collections, credit control, Order-to-Cash, billing, or customer account management is preferred

Fresh graduates with relevant finance knowledge, internship exposure, or strong customer communication skills may also be considered

Good understanding of invoices, outstanding balances, aging reports, payments, and account reconciliation

Comfortable communicating with customers through calls and emails

Strong negotiation, communication, and problem-solving skills

Good attention to detail and ability to manage multiple customer accounts

Proficiency in Microsoft Excel and Microsoft Office applications

Experience using SAP, Oracle, Microsoft Dynamics, or another ERP system is an advantage

Able to work independently while collaborating with cross-functional teams

Results-oriented, resilient, and comfortable working towards collection targets

Requirement

• Diploma or Bachelor’s degree in Accounting, Finance, Business Administration, Commerce, or a related field

• Previous experience in Accounts Receivable, collections, credit control, Order-to-Cash, billing, or customer account management is preferred

• Fresh graduates with relevant finance knowledge, internship exposure, or strong customer communication skills may also be considered

• Good understanding of invoices, outstanding balances, aging reports, payments, and account reconciliation

• Comfortable communicating with customers through calls and emails

• Strong negotiation, communication, and problem-solving skills

• Good attention to detail and ability to manage multiple customer accounts

• Proficiency in Microsoft Excel and Microsoft Office applications

• Experience using SAP, Oracle, Microsoft Dynamics, or another ERP system is an advantage

• Able to work independently while collaborating with cross-functional teams

• Results-oriented, resilient, and comfortable working towards collection targets

Responsibility

• Manage an assigned portfolio of customer accounts

• Follow up on outstanding and overdue invoices through phone calls, emails, and other communication channels

• Communicate with customers to secure payment commitments and agreed payment dates

• Monitor accounts receivable aging and identify overdue or high-risk accounts

• Investigate billing discrepancies, payment issues, deductions, and customer disputes

• Coordinate with Sales, Billing, Customer Service, and other internal teams to resolve account issues

• Perform customer account reconciliations and support accurate payment allocation

• Maintain detailed collection notes and account status updates in the ERP or collection management system

• Escalate significantly overdue or delinquent accounts when required

• Prepare aging reports, collection updates, and cash collection forecasts

• Work towards established collection, aging, productivity, and service-level KPIs

• Ensure compliance with internal controls, company policies, and customer-specific requirements

• Participate in process improvement activities to improve collection efficiency

Benefits

• Annual Leave
• EPF
• EIS
• SOCSO
• Annual Bonus
• Training Provided
• Medical Insurance
• Medical and Hospitalisation Leave
• 5 Working Days