Account Receivables Executive

Jobstreet Malaysia; Selangor; On-site; MYR 36,000 - 60,000; Full time

Job summary

Jora Malaysia is seeking an Accounts Receivable Executive to oversee invoicing, credit control and collections within the Finance team. The role emphasizes accuracy, timely cash collection and maintaining positive client relationships.

The successful candidate will handle e-invoicing, SOA issuance and dispute resolution while supporting process improvements and financial reporting.

Qualifications

• Diploma or Bachelor’s Degree in Finance, Accounting, Banking, Business Administration, or related field.
• 1-2 years of AR experience including Billing, Credit Control, Collections and Cash Application.
• Basic understanding of accounting principles and financial processes.
• Good communication and interpersonal skills for customer/internal interaction.
• Proficiency in Microsoft Excel and MS Office.
• Ability to work independently, prioritize tasks and meet deadlines.
• Highly organized with attention to detail and accuracy.
• Self-motivated and able to work with minimal supervision.

Responsibilities

• Review and validate documents from Sales (POs, service certificates) for billing.
• Prepare and process customer invoices and Delivery Orders in a timely manner.
• Submit e-Invoices via IRBM portal and issue invoices to customers.
• Prepare Credit Notes and Debit Notes and record accurately.
• Manage accounts receivable and collections, follow up on overdue payments.
• Apply customer payments to accounts and perform bank reconciliations.
• Investigate discrepancies and resolve disputes to minimize delays.
• Support reporting on AR metrics and assist audits.
• Identify process improvements to enhance efficiency and internal controls.

Skills

Billing

Credit Control

Collections

Cash Application

Excel

Education

Diploma or Bachelor’s Degree in Finance/Accounting/Business

Tools

IRBM portal

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Accounts Receivable Executive will play a critical role within the Finance team, overseeing the full Accounts Receivable cycle including invoicing, credit control, collections, customer account management and cash allocation. This position is essential in supporting the company's financial performance by ensuring timely collections, maintaining accurate receivable records and fostering positive customer relationships. We are seeking a proactive and results-driven individual with strong analytical, problem-solving and interpersonal skills as well as a commitment to continuous improvement and operational excellence.

1. Billing & Invoicing

• Review and validate supporting documents received from the Sales team including Purchase Orders (POs), service certificates and other relevant documentation.
• Prepare and process customer invoices and Delivery Orders (DOs) accurately and on a timely basis.
• Submit and validate e-Invoices through the Inland Revenue Board (IRBM) portal.
• Issue invoices to customers through the appropriate communication channels.
• Prepare and process Credit Notes and Debit Notes, ensuring accurate recording in the accounting system.
• Maintain proper documentation and records by filing, scanning and archiving billing-related documents.

2. Accounts Receivable & Collections

• Perform timely follow-up on overdue accounts through phone calls, emails and other communication channels.
• Monitor customer accounts to ensure payments are received within approved credit terms.
• Upload invoices and supporting documentation to customer billing portals where required.
• Prepare and distribute Statements of Account (SOA) to customers.
• Build and maintain positive customer relationships to facilitate timely payment collections.
• Maintain accurate collection records, payment commitments, and collection tracking reports.
• Collaborate closely with the Sales team to resolve collection issues and improve collection performance.

• Process and accurately apply customer payments to customer accounts on a timely basis.
• Perform bank reconciliations and investigate unidentified or unmatched receipts.
• Resolve payment discrepancies and ensure customer account balances are accurately maintained and reconciled.

• Investigate and resolve customer billing, invoicing, and payment disputes promptly.
• Ensure all disputes are properly documented and managed to minimize collection delays and improve customer satisfaction.

5. Process Improvement

• Identify opportunities to improve billing, collection, cash application and receivables processes to enhance operational efficiency and internal controls.
• Participate in process improvement initiatives, automation projects, and system enhancements.

6. Reporting & Analysis

• Prepare and maintain regular Accounts Receivable reports, including billing, collections, cash application and ageing analysis.
• Support management by providing accurate, timely and meaningful financial and operational reports.
• Monitor key AR performance indicators and highlight collection risks or issues.

7. Compliance & Other Responsibilities

• Ensure compliance with company policies, accounting procedures, internal controls and regulatory requirements.
• Support internal and external audits by preparing and providing the required documentation.
• Perform any other duties and responsibilities assigned by the Manager from time to time.

Requirements & Qualifications:

1. Possess at least a Diploma or Bachelor's Degree in Finance, Accounting, Banking, Business Administration, or a related field.

2. Minimum 1–2 years of experience in Accounts Receivable functions including Billing, Credit Control, Collections and Cash Application.

3. Basic understanding of accounting principles and financial processes.

4. Good communication and interpersonal skills, with the ability to interact effectively with customers and internal stakeholders.

5. Proficient in Microsoft Office applications, particularly Microsoft Excel.

6. Ability to work independently, prioritize tasks and manage multiple responsibilities in a fast-paced environment.

7. Highly organized, detail-oriented and committed to maintaining a high level of accuracy.

8. Self-motivated, disciplined and able to meet deadlines with minimal supervision.