Account Manager - E&I (Miri, Sarawak)

Hilti Malaysia; Miri; On-site; MYR 60,000 - 120,000; Full time

Job summary

Hilti Malaysia is hiring an Account Manager to be the trusted partner on construction sites, solving real challenges with innovative solutions and delivering measurable impact by understanding customer needs and opportunities.

You’ll engage with customers daily, conduct product demonstrations, pursue new business in your territory, and collaborate with cross-functional teams to ensure outstanding service and growth.

Qualifications

• Bachelor's degree in mechanical/electrical/civil engineering; MBA or postgraduate degree is a plus.
• At least 2–3 years prior experience in sales.
• Ability to build relationships at C-suite and operations levels, with internal stakeholders.
• Must be passionate about a career in the construction industry.
• Demonstrated achievement in their line of work.
• Basic understanding to interpret financial statements.
• Comfortable working independently and proactive in reaching out for support.

Responsibilities

• Engage with a minimum of 8 customers daily at construction sites to build strong relationships and provide on-the-ground support.
• Conduct at least one impactful product demonstration each day to showcase solutions and drive customer value.
• Proactively identify and pursue new business opportunities within your assigned territory.
• Collaborate with cross-functional teams to ensure seamless delivery and exceptional customer service.
• Participate in sales planning and strategy development to contribute to the overall growth of the business.
• Maintain accurate sales records and provide regular performance reports.
• Stay up-to-date with industry trends, competitor activity, and Hilti's product and service offerings.

Skills

Sales experience

Relationship building

Executive engagement

Independent worker

Education

Bachelor's degree in mechanical/electrical/civil engineering; MBA or postgraduate degree a plus

Job description

Create Value That Lasts. Shape Tomorrow With Innovative Solutions

As an Account Manager at Hilti, you will be the trusted partner for our customers, helping them solve real construction challenges with innovative solutions. This role exists to deliver measurable impact, by understanding customer needs, uncovering new opportunities, and driving impact that make construction better. You’ll build long-term relationships, influence key decisions, and collaborate across teams to create value that shapes the future of the industry.

What You’ll Do

• Engage with a minimum of 8 customers daily at various construction sites to build strong relationships and provide on-the-ground support.
• Conduct at least one impactful product demonstration each day to showcase solutions and drive customer value
• Proactively identify and pursue new business opportunities within your assigned territory
• Collaborate with cross-functional teams to ensure seamless delivery and exceptional customer service
• Participate in sales planning and strategy development to contribute to the overall growth of the business
• Maintain accurate sales records and provide regular performance reports
• Stay up-to-date with industry trends, competitor activity, and Hilti's product and service offerings

What You’ll Bring

• Preferably Bachelor's Degree in mechanical/electrical/ civil engineering, MBA or post-graduate degree is a plus
• At least 2-3 years prior experience in sales
• Able to carry themselves professionally to build relationships at different levels – C-suite and operations level executives, as well as with internal stakeholders
• Must be passionate and able to demonstrate high interest building a career in a construction industry
• Demonstrated strong sense of achievement in their line of work
• Has a basic understanding and skills to interpret financial statements
• Comfortable working independently and proactive in reaching out when in need of support

What’s In It For You

We’ll give you everything you need to excel in your role, including ongoing training and lots of responsibilities from the start. You’ll enjoy a rare combination of autonomy and camaraderie, as you’ll manage your own diary while being part of a friendly team. We’ll trust you to do whatever it takes to deliver outstanding results. Go the extra mile and we’ll reward you with development and career opportunities as soon as you’re ready for the next challenge.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.