ACCOUNT EXECUTIVE (CLIENT SERVICE)

Shopper360 Limited; Subang Jaya; On-site; MYR 60,000 - 120,000; Full time

Job summary

Shopper360 Limited in Malaysia is seeking a role focused on managing and expanding key client relationships, serving as the main point of contact to ensure high client satisfaction and alignment with business goals. You will understand clients' needs, develop tailored solutions, identify new opportunities within existing accounts, and prepare strategic proposals and presentations.

This position is based in Selangor, Subang Jaya, with on-site work expectations.

Responsibilities

• Build and maintain strong client relationships, acting as the primary point of contact and ensuring a high level of client satisfaction.
• Understand clients’ business needs, challenges, and objectives, and develop tailored solutions and recommendations.
• Identify and pursue new business opportunities within existing accounts, as well as new leads and prospects.
• Develop client strategies, proposals, presentations, and other materials, and participate in client discussions to win business.

Job description

Role

Duties and Responsibilities

• Build and maintain strong client relationships, acting as the primary point of contact and ensuring a high level of client satisfaction.
• Understand clients’ business needs, challenges, and objectives, and develop tailored solutions and recommendations.
• Identify and pursue new business opportunities within existing accounts, as well as new leads and prospects.
• Develop client strategies, proposals, presentations, and other materials, and participat...