Account Executive

Infobip; Kuala Lumpur; Hybrid; MYR 70,000 - 90,000; Full time

Benefits offered by this job

Financial rewards & recognition

Flexible work arrangements

Employee Stock Ownership Plan

Work-life balance and well-being

Career mobility

Professional development

International mobility

Job summary

Infobip is hiring an Account Executive in Kuala Lumpur to identify new business opportunities and sell their cloud communication products and services. The ideal candidate will have at least 5 years of sales experience, preferably in software or technology, with a track record of meeting sales targets. Responsibilities include managing client relationships and maintaining accurate CRM records. Benefits include flexible work arrangements and professional development opportunities.

Qualifications

• Minimum 5 years of applicable experience in sales.
• Proven track record of meeting or exceeding sales targets.
• Experience in software or technology sales preferred.

Responsibilities

• Identify new business opportunities with current leads and prospective clients.
• Sell Infobip’s product/service offerings to high-touch clients.
• Maintain the CRM system with up-to-date information.

Skills

Sales experience

Communication skills

Negotiation skills

Interpersonal skills

Ability to engage C-suite executives

Tools

CRM tools (e.g., Salesforce)

Job description

Overview

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

What This Role Is All About

The Account Executive is an individual contributor role in regional structure with direct reporting line towards Chapter Lead. The main goal for this role is to identify new business opportunities with current leads/clients and prospective new key clients which are provided against a focus target list. Account executive sells Infobip’s product/service offering to its high touch clients in the designated area and proactively recommend solutions to our clients. They are responsible for keeping the CRM system up to date with the information on the progress with each prospect or the client. Account Executives should work closely with relevant stakeholders internally to ensure acquisition of new business and logos

What You'll Do

• Sells a subset of product or services directly or via partners to a customers base (provided target account list) in designated geographical territory (Tier 1 (B) in region).
• Develop solution proposals encompassing all aspects of the application.
• Manage sales through forecasting, account resource allocation, account strategy, and planning.
• Participate in the development, presentation and sales of a value proposition.
• Negotiate pricing and contractual agreement to close the sale.
• Support end-to-end client relationship for the first 12 rolling months (including NRR, cross-sell, upsell & acquisitions).
• Maintain a mature approach to account acquisitions for the duration of first 12 months following the service acquisition.
• Build and maintain strong client relationships and serve as a trusted partner to your clients maintain account health
• As a Leading contributor individually and as a team member, provide direction and mentoring to others.
• Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization

What Makes You a Strong Fit

• Minimum 5 years of applicable experience in sales
• Proven track record of consistently meeting or exceeding sales targets with documented commission earnings
• Experience in software or technology sales (SaaS experience strongly preferred)
• Ability to penetrate accounts and engage stakeholders at all levels, including C-suite executives
• Strong knowledge of the CPaaS/communications industry or a demonstrated ability to quickly develop deep domain expertise
• Excellent communication, negotiation, and closing skills with prospects and customers
• Strong interpersonal skills with the ability to work independently and collaboratively with a high degree of professionalism and attention to detail

Nice To Have Qualifications

• Knowledge of Infobip's product portfolio and/or competitor landscape
• Experience selling to enterprise-level clients within the designated region
• Familiarity with CRM tools (e.g., Salesforce)
• Existing network within the target industry or geographical territory
• Experience working in a fast-paced, high-growth technology company

Why you'll love it here

• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan)- As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility- Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.

While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace. No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.