Workplace Services Facilities Manager

IHG Hotels & Resorts; Región Centro; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading global hospitality company seeks a Facilities Manager in Mexico, Jalisco. The role involves managing facilities strategy and overseeing lifecycle management for systems upgrades and openings. Key responsibilities include operational planning, team leadership, and ensuring compliance with regulations. Ideal candidates will have significant experience in building maintenance and technical knowledge of facility systems. The company offers a hybrid work environment and a range of employee benefits.

Servicios

Room discounts at properties

Recharge and volunteering days

Health and lifestyle wellbeing support

Formación

• 6 to 10 years of experience in building maintenance.
• 3 to 5 years of supervisory or team leader experience.
• Demonstrated proficiency in multiple maintenance disciplines.

Responsabilidades

• Manage facilities strategy for upgrades and refurbishments.
• Oversee planning and execution of facility operations.
• Develop and implement capital lifecycle management.

Conocimientos

Working knowledge of major facility systems

RFI/RFQ process management

Vendor selection and management

Effective communication skills

Educación

Bachelors Degree in electrical or mechanical engineering

Technical institute certification

Descripción del empleo

Role Purpose

Manage and oversee the development and implementation of facilities strategy and capital lifecycle management for major systems upgrades, refurbishments and location openings and/or closures. Standardize and specify facilities systems, products and maintenance, leases and contracts. Develop and manage the design, space planning, engineering / maintenance, construction and inspection of facilities. Develop strategy and structure for disaster / recovery plans. Manage and oversee the planning and execution of facility operations including, space allocation and forecasting, work‑space design, construction, renovations, reconfigurations, building operations and maintenance, and mail and shipping services to ensure a safe and productive work environment is provided for all employees.

Key Accountabilities

• Develop and implement facilities strategy and capital lifecycle management in order to:
• Determine and execute long‑term global capital spending plan based on strategic capacity needs, asset lifecycles, and current / emerging technologies.
• Prepare and deliver annual capital budget and quarterly forecasts with input from related stakeholders from the local operational level and Global Infrastructure team, tracking actual vs. budget.
• Maintain with assistance from the local operational level an accurate and complete inventory of all related facility systems and assets.
• Provide Facilities Direction, Consultation and Operational Support for assigned offices/teams.
• Determine and implement rules‑based decision trees and escalation procedures for all facility systems. Serve as 2nd tier support in times of outage or troubleshooting.
• Develop standard checklists for major system preventative maintenance and repair.
• Oversee and ensure the timely execution of facility systems tests, preventative maintenance and related records / files for all assigned locations.
• Ensure that policies are established and followed to meet regional / country specific regulatory requirements and regulations (i.e. OSHA).
• Provide expertise and input regarding local vendor selection and management where applicable based on scope and term of service.
• Provide Active Project Management for Major Upgrades, Refurbishments and CRO Openings / Closures by:
• Creating and executing major facilities project plans. Determine scope and involvement.
• Developing RFI / RFQ proposals for the negotiation with product managers / suppliers, engineers and contractors for selection of services.
• Overseeing construction phases of large projects / build‑outs to ensure timely completion within budgeted expenditures.
• Standardize and specify applicable systems, products and maintenance contracts by:
• Selecting and executing major facilities purchases to include uninterrupted power supply (UPS) systems, generator, refrigeration, heating, ventilation and air conditioning, plumbing, water treatment, electrical systems, etc.
• Negotiating and executing support contracts for major systems.
• Develop and manage the design, space planning, engineering/maintenance, construction and inspection of call center facilities.
• Develop strategy and structure for facilities disaster / recovery plans.
• Serve as preliminary contact for lease negotiation renewals and space requirements.
• Implement Green Engage and other company wide initiatives.
• Coach and develop team members; hire, fire, assess, discipline, document performance, recommend salary and classification changes.

Key Skills & Experiences

Education – Bachelors Degree or technical institute degree/certificate in electrical, mechanical engineering, maintenance management IT, Telecommunication, Business or an equivalent combination of education and work related experience.

Experience – 6 to 10 years progressive work related experience in building maintenance with demonstrated proficiency in multiple disciplines/processes related to the position as well as 3 to 5 years prior supervisory or team leader experience.

Technical Skills and Knowledge –

• Demonstrated working knowledge of major facility systems including uninterrupted power supply (UPS), electrical, generator, refrigeration, heating, ventilation, air conditioning, plumbing and preventative maintenance.
• Demonstrated experience with RFI / RFQ process management, negotiation skills, vendor selection and management.
• Demonstrated experience in leading and developing people.
• Demonstrates effective verbal and written communication skills for the purpose of providing information to clients, vendors and/or staff

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.