Web Merchandiser

IKEA; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading home furnishing retailer based in Mexico seeks an experienced e-commerce professional to drive online sales growth and enhance the customer shopping experience. Responsibilities include optimizing the IKEA website, coordinating content, and understanding local consumer behavior. The ideal candidate has at least 5 years of relevant e-commerce experience and a passion for home furnishings. This role requires strong communication skills and English proficiency.

Formación

• Minimum 5 years of relevant e-commerce functional experience in an international setup.
• Experience in retail and an understanding of IKEA's product range.
• Strong commercial decision-making based on consumer behavior.

Responsabilidades

• Achieving maximum sales growth in online channels.
• Coordinating content with the commercial calendar.
• Securing a seamless online shopping experience.

Conocimientos

e-commerce operations

web merchandising processes

communication skills

problem-solving skills

project management skills

English proficiency

Descripción del empleo

Company Description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia, México, Philippines and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

We want to fill this position with a proactive enthusiast who can support us in securing the IKEA brand and our overall vision of “creating a better everyday life for the many people”, through our omnichannel ambition, by helping us deliver a commercial website and secure an enhanced customer experience online.

Your assignment

• You will be based in Mexico and are responsible for achieving maximum sales growth and profitability in the online channels, while taking care of the IKEA product range and our commercial priorities within the framework of the IKEA Concept and brand values.
• You do this by merchandising the IKEA website most optimally, coordinating & aligning content to the commercial calendar, converting online traffic to sales, understanding local consumers’ life at home & shopping behaviour, exploring avenues for repeat purchases & engagements, securing a seamless online shopping experience, and aligning it with the customers’ user journey on the IKEA website.

Qualifications

• You have a passion for home furnishings, e-commerce and doing the best for our customers.
• You come with experience in retail, understand e-commerce operations, web merchandising processes & methods, are familiar with the IKEA product range (including new & seasonal) and sales steering & pricing strategies. Knowledge of online search, conversion and engagement will be an added advantage.
• You have a proven track record in making commercial decisions based on local consumer behaviour and market competitor information and are motivated to overcome challenges in an effective and timely manner.
• You are resourceful, able to prioritise and structure your work, detail-oriented and possess excellent communication, negotiation, problem-solving and project management skills.
• Minimum 5 years of relevant e-commerce functional experience in an international setup.
• Strong working proficiency in the English language.

Additional Information

Please apply by 31 October 2025

Please send your CV in English