Web Delivery Manager

Novartis; Ciudad de México; Presencial; MXN 800,000 - 1,000,000; Jornada completa

Descripción de la vacante

A global healthcare company in Ciudad de México is seeking a Web Delivery Manager. You will manage web content, coordinate teams, and ensure compliance with medical and legal standards. The ideal candidate has extensive experience in project management within advertising agencies, familiarity with CMS platforms like Drupal, and strong stakeholder management skills. This role offers an opportunity to drive strategic insights and creative execution in a dynamic environment.

Formación

• 10-12 years of experience in advertising agencies.
• Experience in complex matrix environments.
• Familiarity with medical, legal, and regulatory approvals.

Responsabilidades

• Lead project management without direct authority.
• Coordinate teams to integrate forms with SFMC.
• Manage relationships with stakeholders and share backlog requests.

Conocimientos

Project Management

Stakeholder Management

Content Management

SEO Recommendations

Digital Marketing

Educación

Bachelor’s degree in web development, computer science, marketing, or related fields

Advanced degree in a relevant area

Herramientas

Drupal

Adobe Experience Manager

Descripción del empleo

Job Description Summary

Job Description Summary The Web Delivery manager will ensure that web content is following the content specifications and will involve the corresponding team to complete design, web tagging, site provisioning, cookie consent, SEO recommendations, SERM, and SEO schema implementation, and will integrate forms with SFMC. Additionally, he/she will understand medical, legal, and regulatory approvals to ensure compliance and proper approval.

Job Description

Key Responsibilities / Major Accountabilities :

• Strong capabilities in project management, specifically in time management, stakeholders’ management and leading without authority Content Management

• Understand approvals workflow (FUSE, MLR)

• Organize and coordinate the teams to incorporate forms, integrating with SFMC/Databases

• Coordinate with IT, site provision and domain definition

• Coordinate with CX, domain definition and records/info needed for internal registration

• Basic knowledge of CMS platforms such as Drupal, Adobe Experience Manager.

• Basic knowledge of content authoring process

• Manage relationships with stakeholders and lead projects without direct authority.

• Provide strategic insight and creative inspiration to the team to execute their tasks without causing any delay

• Review intake forms and provide feedback to ensure alignment with business needs

• Coordinate and review the master timeline created by external agencies and content owners to allocate resources for design and authoring, providing inputs about best practices and latest features

• Work closely with the Program Manager to share backlog requests of new features, and communicate bugs to the Product Team promptly

• Keep constant communication with the Delivery Enablement team to coordinate the next steps and risks

• Assist and support BAs, Content Authors and Designers in scoping and managing timelines and processes

• Highlight potential risks proactively, indicating possible scenarios to mitigate the risk

Education

• Bachelor’s degree in web development, computer science, marketing, or related fields.

• Advanced degree in a relevant area is a plus.

• Proficiency in Project Management/Program Management

Experience

• Approximately 10-12 years’ experience in advertising agencies

• Experience working and collaborating in complex matrix environments

• Familiarity with medical, legal, and regulatory approvals.

• Familiarity with US marketing processes

• Experience working with CMS platforms such as Drupal, Adobe Experience Manager, or similar platforms, mainly in advertising agencies is a plus

Skills & Qualifications

• Ability to manage concurrent projects and deliver work from concept through completion.

• Excellent problem-solving skills and active listening skills.

• Understanding of production principles for marketing campaigns, videos, photoshoot

• Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is an added advantage

Skills Desired

Agility, Analytical Thinking, Brand Awareness, Building Construction, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall Model