Virtual Travel Experience Agent

Livetripexperience; Cancún, Zacatecas; Remote; MXN 240,000 - 360,000; Full time

Benefits offered by this job

Fully remote team

Career advancement opportunities

Mentorship and professionaldevelopment

Exclusive travel deals

Job summary

Livetripexperience is seeking a Virtual Travel Experience Agent to deliver world-class hospitality remotely. You’ll guide clients through travel prep and ongoing support, ensuring confidence and excitement about their journey.

Join a fully remote team with opportunities for career growth, mentorship, and exclusive travel deals. Prior experience in hospitality or travel is a plus, and a quiet, well-equipped home workspace is expected.

Qualifications

• Must be customer-focused with a high service mindset.
• Well organized with ability to manage multiple itineraries.
• Adaptable to new tools and procedures.
• Hospitality/travel industry experience is a plus.
• Remote work setup with reliable high-speed internet.

Responsibilities

• Provide proactive, high-quality customer care before and during trips.
• Assist with itinerary management, including last-minute changes.
• Offer personalized travel recommendations and documentation guidance.
• Monitor trips and send timely updates or check-ins.
• Build trust through professional, friendly, timely communication.

Skills

Customer-obsessed

Organized

Adaptive

Remote-ready

Job description

About the job Virtual Travel Experience Agent

Join our team as a Virtual Travel Experience Agent! Your mission is to deliver world-class hospitality remotely. You will guide clients through their travel preparations and provide ongoing support during their trips, ensuring every interaction leaves them feeling confident and excited about their journey.

Key Responsibilities

• Deliver exceptional customer care by proactively addressing client needs before and during their trips.
• Assist with itinerary management, including last-minute adjustments and upgrades.
• Provide personalized recommendations and clear guidance on travel documentation.
• Monitor client trips to anticipate needs and send timely updates or check-ins.
• Build trust with clients through professional, friendly, and timely communication.

Ideal Candidate

• Customer-Obsessed: You have a genuine desire to help people and go the extra mile.
• Organized: You can handle multiple client itineraries without missing a detail.
• Adaptive: You embrace change and can adjust quickly to new tools and procedures.
• Background: Experience in hospitality, concierge services, or travel agencies is a plus.
• Remote Ready: You have a quiet workspace and high-speed internet connection.

What We Offer

• A supportive, fully remote team environment.
• Opportunities for career advancement in the travel sector.
• Ongoing mentorship and professional development.
• Exclusive access to travel deals and benefits.