US Benefits Advisor

Hitachi Vantara Corporation; México; Híbrido; MXN 25,000 - 35,000; Jornada completa

Descripción de la vacante

A leading global technology company seeks a Benefits Analyst to support employee benefits programs across the U.S. and LATAM regions. The successful candidate will manage benefits enrollments and transactions, assist with compliance, and support employee inquiries. Ideal candidates should hold a degree in HR or Business Administration and have 3+ years of HR support experience. Bilingual capabilities in English and Spanish are essential, alongside strong organizational skills. Flexible working arrangements are available.

Servicios

Industry-leading benefits

Flexible work arrangements

Support for holistic health and wellbeing

Formación

• 3+ years in an HR support role, preferably in a shared services environment.
• Familiarity with U.S. Benefits programs and associated compliance.
• Proficiency in managing multiple tasks in a fast-paced environment.

Responsabilidades

• Manage benefits enrollments and routine transactions for employees.
• Provide responses to employees on benefits options and eligibility.
• Conduct checks to ensure accuracy in employee records and benefits transactions.

Conocimientos

Detail-oriented

Bilingual in English and Spanish

Organizational skills

Clear communication skills

Educación

Bachelor's degree in Human Resources or Business Administration

Herramientas

HRIS systems (e.g., Workday, SAP SuccessFactors)

Microsoft Office (Excel, Word, PowerPoint)

Ticketing systems like ServiceNow

Descripción del empleo

In order to be considered, please submit your resume in English

Our Company

We're Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We're crucial to the company's strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don't expect you to 'fit' every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

The team

The Benefits Analyst will support the administration of employee benefits programs across the United States and LATAM regions. This role focuses on ensuring the smooth execution of benefits-related processes, assisting with compliance, and providing support to employees with benefits inquiries. The ideal candidate is detail-oriented, eager to learn, and capable of working in a dynamic, multinational environment.

The role

• Assist in managing benefits enrollments, terminations, and updates in HRIS and benefits platforms for US (mandatory) and LATAM (desirable).
• Handle routine benefits transactions, ensuring accuracy and compliance with regional labor laws and company policies.
• Support the coordination of benefits-related activities, including health insurance, food vouchers, transportation subsidies, 401k plans, and paid leave.
• Provide clear and timely responses to employees regarding benefits options, eligibility, and enrollment processes.
• Assist with the preparation of benefits communications, such as guides, FAQs, and training materials.
• Maintain proper documentation for benefits transactions to ensure compliance with US (e.g., FMLA, COBRA, social security).
• Conduct regular checks to ensure employee records are accurate and complete.
• Support audits and reporting requirements for benefits programs.
• Assist in identifying inefficiencies in benefits processes and contribute to streamlining workflows.
• Provide suggestions for improving the employee experience in benefits-related interactions.
• Generate and maintain benefits-related reports for analysis and decision-making.
• Participate in projects related to benefits enhancements and compliance.

What you'll bring

• Bachelor's degree in Human Resources, Business Administration, or related field required;
• 3+ years of experience in an HR support role, preferably in a shared services environment, supporting multiple countries including the USA.
• Bilingual or multilingual capabilities, especially in English and Spanish, Portuguese is a nice to have.
• Familiarity with U.S. Benefits programs, including health insurance, 401k, FMLA, and COBRA, and the associated regulations and compliance requirements.
• Experience using HRIS systems (e.g., Workday, SAP SuccessFactors) and ticketing systems like ServiceNow.
• Excellent organizational skills and ability to manage multiple tasks in a fast-paced environment.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) for managing documents and communications.
• Clear verbal and written communication skills, with the ability to explain complex benefit issues and HR processes to employees and managers.

About us

We're a global, 1000‑strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real‑world impact. We're curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you're not just another employee; you're part of a tradition of excellence and a community working towards creating a digital future.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth. We are committed to building an inclusive culture based on mutual respect and merit‑based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.