Técnico(a) de Soporte Sr.

Jabil Malaysia; Región Centro; Presencial; MXN 201.000 - 290.000; Jornada completa

Descripción de la vacante

Jabil in Mexico is seeking a dedicated Test Technician to support line test processes and maintain test equipment, ensuring uptime and quality. You will assist Test Engineers, provide technical help to shift technicians, and liaise with manufacturing to prioritize repairs while keeping spares stocked and preventive maintenance on schedule.

The role requires strong PC skills, the ability to read visual aids, and a practical understanding of test workflows, safety practices, and reporting.

Formación

• Ability to present information and respond to questions from groups of managers, clients, customers, and the public.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to operate a PC with Windows and related software.
• Advanced PC skills, including knowledge of Jabil’s software packages.
• Ability to read and understand visual aid.
• Ability to follow simple instructions and carry out tasks with minimal variables.
• Ability to read basic instructions, memos, and short correspondence.

Responsabilidades

• Provides input for colleague’s performance appraisals.
• Assists Test Engineers when commissioning new test equipment.
• Provides technical assistance to other technicians on the same shift.
• Provides line support to manufacturing for all test processes.
• Ensures “machine down” calls are responded to in a timely manner.
• Liaises with manufacturing to determine repair priorities.
• Ensures adequate spares are available for all allocated equipment.
• Ensures Preventative Maintenance is carried out at specified intervals on all allocated equipment.
• Liaises with manufacturing to ensure Preventative Maintenance does not impact production schedule.
• Escalates to Test Engineers any unresolved/ongoing issues.
• Instructs operators on safe/effective use of test equipment.
• Provides daily report of all line issues.
• Provides weekly/quarterly downtime reports for allocated equipment.
• Sources spares from the most cost effective supplier.
• May perform other duties and responsibilities as assigned.

Conocimientos

Advanced PC skills

Windows OS

Troubleshooting

Herramientas

Windows OS

Descripción del empleo

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides input for colleague’s performance appraisals
• Assists Test Engineers when commissioning new test equipment.
• Provides technical assistance to other technicians on the same shift.
• Provides line support to manufacturing for all test processes.
• Ensures “machine down” calls are responded to in a timely manner.
• Liaises with manufacturing to determine repair priorities.
• Ensures adequate spares are available for all allocated equipment.
• Ensures Preventative Maintenance is carried out at specified intervals on all allocated equipment.
• Liaises with manufacturing to ensure Preventative Maintenance does not impact production schedule.
• Escalates to Test Engineers any unresolved/ongoing issues.
• Instructs operators on safe/effective use of test equipment.
• Provides daily report of all line issues.
• Provides weekly/quarterly downtime reports for allocated equipment.
• Sources spares from the most cost effective supplier.
• May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to operate a personal computer including using a Windows based operating system and related software.
• Advanced PC skills, including training and knowledge of Jabil’s software packages.
• Ability to write simple correspondence. Read and understand visual aid.
• Ability to apply common sense understanding to carry out simple one- or two-step instructions.
• Ability to deal with standardized situations with only occasional or no variables.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [e-mail] with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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