Technical Writer II

Kohler Co.; Benito Juárez; Híbrido; MXN 601.581 - 945.342; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive total rewards package

Career growth opportunities

Inclusive workplace culture

Descripción de la vacante

Kohler Co. is seeking a technical communication project manager at their Mexico Technical Center in Monterrey NL. This role entails overseeing the execution of various technical communication needs for kitchen and bath products. Qualified candidates will have at least 2 years of technical writing experience and proficiency in relevant software like Adobe InDesign and SAP.

The position offers a hybrid work model, a comprehensive rewards package, and opportunities for career growth within a diverse and inclusive environment.

Formación

• 2+ years of technical writing experience for products or software.
• Strong technical writing background and computer aptitude.
• Ability to manage multiple projects effectively.

Responsabilidades

• Manage project timelines and deliverables for TechComm.
• Liaise with product development for technical literature.
• Ensure quality of technical content and publications.

Conocimientos

Technical writing

Project management

Interpersonal communication

Cross-functional collaboration

Technical documentation

Educación

Bachelor's degree in English or Technical Communications

Herramientas

Adobe InDesign

Oxygen

Windchill

SAP

Astoria CMS

Descripción del empleo

Hybrid

Kohler Mexico Technical Center (MTC) Opportunity

Location: Monterey NL

BASIC FUNCTION

Responsible for the project management, scope consultation, and execution of technical communication requirements for kitchen and bath products – media of deliverables to include publications, labels and packaging, and animations.

Responsibilities

• Exhibits strong project leadership in the planning, scheduling, organizing, and team implementation of TechComm deliverables; communicates and negotiates to appropriately apportion time and other resources.
• Serves as the primary TechComm representative to product development teams for technical content and literature requirements for assigned projects.
• Understands regional and business requirements and determines project scope of Technical Communication deliverables; owns the deliverable timing and execution.
• Has initial development and quality responsibility for technical product literature as assigned – covering product information, installation, use, and/or servicing.
• Represents department in matters of technical content and usability of publications. Recommends and supports maintenance of technical communication requirements, standards, and processes for all publication products.
• Contributes to the advancement of Technical Communication discipline/processes and strategic project execution.
• Solicits from and contributes to profession through external activities.
• Other responsibilities and tasks as assigned.

Relationships and Contacts

• Organization Relationships:
• Has continuous contact with Technical Communications and Engineering Services staff.
• Has frequent contact with New Product and Current Product Development teams.
• Has frequent contact with Faucets and Fixtures Marketing and Communications.
• Has occasional contact with Customer Service.
• Has occasional contact with International Marketing, product development teams from other Kohler businesses, and other Kohler business Technical Publications Departments.
• External Business Relationships:
• Has occasional contact with external vendors.
• Has occasional contact with end‑use customers of product support documentation.
• Has occasional contact with technical writing and illustration software organizations.

Software/Systems

Candidate will use Astoria CMS, Oxygen, InDesign, Windchill, SAP, MS Project Online, MS Teams and Office daily. Preference to candidates with this software experience.

Education and Experience Requirements

• Bachelor's degree in English, Technical Communications, or other technical discipline along with strong technical writing background
• At least 2 years of technical writing experience for product and/or software
• Computer aptitude and demonstrated writing proficiency. Typing skills are essential for productivity
• Demonstrated visualization skills – the ability to translate between two- and three-dimensional data views
• Familiarity with tagged language authoring (HTML, XML)
• Working proficiency with database use and excel spreadsheets
• Self‑motivated with the ability to manage multiple projects
• Proven cross‑functional, interpersonal communication skills
• Proficiency in managing complex projects and ability to adapt to changing priorities

Preferred

• At least 4+ years of technical writing experience for product and/or software
• At least 2 years of experience in plumbing product installation, design, or documentation preferred, but will substitute similar experience in a related technical/manufacturing field
• Experience authoring within a tagged language
• Authoring experience in XML/DITA
• Experience authoring for reuse in a CMS environment
• Mechanical aptitude, diagnostic skills, and ability to read drawings
• Familiar with CAD or Pro/E, Creo, Adobe Illustrator, or Arbortext IsoDraw
• Experience authoring with Adobe InDesign.
• Working knowledge of SAP

Why Choose Kohler?

We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.

About Us

It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact [e-mail] . Kohler Co. is an equal opportunity/affirmative action employer.