Technical Team Lead

China Mobile International Limited; Ciudad de México; Presencial; MXN 669.600 - 892.800; Jornada completa

Descripción de la vacante

A leading telecommunications company in Ciudad de México is seeking a Mid-Senior level professional to drive customer solutions in IT and telecommunications. You will collaborate with customer managers, manage proposals, and coordinate project delivery. Ideal candidates will have a Bachelor's degree in a related field, over 5 years of experience, and excellent leadership skills. Fluency in English or Spanish is required.

Formación

• 5+ years of experience in IT, Telecommunications, or similar field, with at least 2+ years in a leadership role.
• Fluent in either English or Spanish.

Responsabilidades

• Work with customer managers to understand client needs and design suitable solutions.
• Prepare technical proposals, business quotations, and solution presentations.
• Ensure timely execution of projects by coordinating with internal teams.

Conocimientos

Leadership

Communication

Interpersonal skills

Technical solution design

Customer satisfaction management

Project delivery coordination

Educación

Bachelor’s degree in information technology, Computer Science, or a related field

Descripción del empleo

China Mobile International Limited (CMI) is a wholly owned subsidiary of China Mobile. Leveraging the strong support by China Mobile, CMI provides a full range of comprehensive international telecommunications services, which includes IDD, roaming, Internet, MNC services and Value-Added Business across the globe. Headquartered in Hong Kong, CMI has expanded our footprint in 20 countries across different regions.

Responsibilities

• Work with customer managers to understand client needs and design suitable solutions.
• Prepare technical proposals, business quotations, and solution presentations.
• Provide accurate business quotations in line with company standards.
• Support project delivery, coordinate with internal teams, and ensure timely execution.
• Build and manage local solution and delivery support teams.
• Form a triangular relationship with customer managers and delivery teams to strengthen customer engagement.
• Act as a key technical contact, respond quickly to customer needs, and ensure satisfaction.
• Gather feedback to improve services and identify new opportunities.

Qualifications

• Bachelor’s degree in information technology, Computer Science, or a related field.
• 5+ years of experience in IT, Telecommunications or similar field, with at least 2+ years in a leadership role.
• Excellent leadership, communication, and interpersonal skills.
• Fluent in either one of the languages: English, Spanish

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering, Customer Service, and Project Management

Industries

• Telecommunications