Technical Support & Training Lead, PVC Windows

Conexión Executive; México; On-site; MXN 201,000 - 357,000; Full time

Job summary

Conexión Executive in Mexico is seeking a Technical Support Specialist to teach, supervise, and ensure high quality installation of Deceuninck PVC windows and doors, collaborating with the fabricator network. You will train manufacturers, supervise installation processes, provide technical support for customers, and ensure compliance with BASC requirements.

This role requires a Bachelor's degree in Mechanical Engineering or related field, at least five years in PVC systems production, and

Qualifications

• Bachelor's degree in a relevant field, or equivalent experience.
• Minimum 5 years in areas related to the manufacture of PVC systems in production or plant.
• Desirable to use Microsoft Office tools.

Responsibilities

• Manufacture and install windows for fairs and showrooms.
• Train the manufacturers of the network in the correct way to assemble windows with Deceuninck products, following the technical manuals.
• Be a back up and technical support for internal and external customers.
• Supervise the complete process of installation and assembly of doors and windows.
• Supervise the installation process from the design of windows to the delivery to the final customer.
• Advise the fabricator network on the correct specification of projects.
• Train customers on RA Workshop software.
• Follow all requirements related to BASC management systems that impact the process.
• Other duties as assigned that are within the scope of the position.
• Suspend activities in case of imminent risk.

Skills

Training

Technical Support

Supervision

Education

Bachelor's degree

Mechanical Engineer

Industrial Designer

Tools

Microsoft Office

Job description

Conexión Executive in Mexico is seeking a Technical Support Specialist to teach, supervise, and ensure high quality installation of Deceuninck PVC windows and doors, collaborating with the fabricator network. You will train manufacturers, supervise installation processes, provide technical support for customers, and ensure compliance with BASC requirements.

This role requires a Bachelor's degree in Mechanical Engineering or related field, at least five years in PVC systems production, and