Technical Project Manager - Recurring Services

SailPoint; México; A distancia; MXN 1,465,000 - 1,832,000; Jornada completa

Descripción de la vacante

A prominent identity security company is seeking a Senior Project Manager to oversee the successful delivery of solutions. The candidate will manage client relationships and resource allocations for projects, ensuring that engagements are completed on time and within budget. A successful applicant will possess extensive experience in project management and a solid understanding of identity security products. This position is based in Mexico and offers opportunities for professional growth.

Formación

• 8+ years of professional work experience in enterprise technology.
• 5+ years formal Project Manager experience.
• 2+ years experience with identity security products.

Responsabilidades

• Provide end-to-end project management for client engagements.
• Prepare and lead weekly staffing meetings.
• Manage client stakeholders and expectations.

Conocimientos

Project Management

Communication

Resource Management

Organization

Educación

Bachelor's degree or master's level

Descripción del empleo

Why SailPoint?

Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautifuloffices — oh, and everyone’s really nice. That’s what people say about SailPoint. We’re known as thecompany where everyone wants to work, and we have the awards to prove it. If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, and we want you to join our team.

SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT. Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations.

Who You Are

You are a resourceful, organized, and energetic professional that has experience working within Professional Services (PS) organizations. You will have worked closely with customers, vendors, and internal stakeholders to successfully complete project deliverables and align project resources with staffing requests. You embody our core values of Integrity, Innovation, Individual, and Impact and bring these with you in all your dealings.

What You’ll Do

The Senior Project Manager (PM) performs two functions within PS. As a PM, you will oversee the successful delivery of SailPoint solutions and ensure delivery teams are staffed and forecasted appropriately. By leveraging existing experience, the PM will gain a deep understanding of our SaaS and/or Software delivery and staffing models.

Within the first two months, the PM will be expected to assist with Resource Management (RM) duties, work with the Resource Management Office (RMO) to manage project resourcing requests, and staff those projects with the right people in the right place at the right time. The PM will also begin leading customer engagements by coordinating project deliverables, including status reporting, forecasting, managing budgets, and coordinating project team activities.

After 6 months, the PM will have gained a strong understanding of our delivery methodology and has taken on major PM duties for small-medium projects, including project kickoff, budget adherence, timelines, milestones, and risk management. The PM will also assume responsibility for RM duties in a geographical region where they will be responsible for most RM-related tasks.

Within 1 year, the PM will be expected to manage end-to-end project management duties, resulting in the successful delivery of multiple projects of varying sizes and complexity. Additionally, the PM will be expected to manage all RM activities within a given geographical area and can assist other RMs as needed.

Responsibilities

• Provide end-to-end project management for Phase 1 (and other PS) client engagements.
• Prepare for and lead weekly staffing meetings, ensuring all notes, action and follow-up items are captured, distributed, and completed.
• Lead Weekly Resource Availability meetings with project and engagement managers to ensure that resource allocation, availability and forecast are accurate and up to date, and that updates are completed in a timely fashion.
• Manage client stakeholders & customer expectations, ensuring client concerns, risks and requirements are anticipated, identified, managed, and addressed accordingly.
• Facilitate the fulfillment of staffing requests and prioritize resource requests, working with RMO, Leadership and other team members to ensure the right person is in the right place at the right time.
• Create and maintain comprehensive project documentation (scope, status, schedule, budget, forecast risks, issues) in appropriate repositories.
• Assist Engagement managers with Change Order content, process.
• Provide regular updates on clients’ performance to customers and SailPoint Management.

Requirements

• 8+ years of professional work experience as part of an enterprise technology company. Including 5+years formal Project Manager experience and +3 years of Resource Management.
• 2+ years of experience with an identity security product with knowledge of the overall identity security landscape.
• Excellent organization, and communication skills. Experience working with clients, partners, and internal stakeholders.
• Experience with essential Project Management duties (project planning, budget, scope, schedule, stakeholder, and risk management)
• Experience managing projects across multiple teams and geographies to ensure engagements are delivered to specification, on-time and to budget.
• Experience managing staffing across a large organization with up to 45 resources per geographic area.

Certifications

• Project Management Professional (PMP), or Certified associate in project management (CAPM) a plus
• Resource Management Certified Professional (RMCP) a plus

Education

• Bachelor's degree or master's level or global equivalent experience

Travel

Up to 15%

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact [e-mail] or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.