Supervisor de Mantenimiento (Maintenance Supervisor) - Amanvari

Desarrolladora La Ribera, S. de R.L. de C.V; Baja California Sur; Presencial; MXN 300.000 - 420.000; Jornada completa

Descripción de la vacante

Aman Group is seeking a Maintenance Supervisor to coordinate the maintenance team and facilities, ensuring guest areas and equipment are kept in optimal condition.

The role requires an engineering background and at least two years in a leadership role within maintenance or engineering, preferably in luxury hospitality. Strong CMMS knowledge and proactive problem-solving are essential for delivering exceptional service.

Formación

• Engineering degree in Electromechanics, Electrical Engineering, Electronics, Mechatronics, or related field.
• Minimum of two years in a supervisory/leadership role in maintenance or engineering, preferably in luxury hospitality.
• Strong knowledge of electromechanical systems and CMMS.
• Proven leadership, communication and conflict-resolution abilities.
• Proactive, detail-oriented, and committed to high quality and service.

Responsabilidades

• Oversee preventive and corrective maintenance for guest rooms, back-of-house areas, public spaces, and equipment.
• Coordinate and prioritize daily workloads to maximize efficiency.
• Lead, train, and develop the maintenance team to foster excellence and accountability.
• Ensure safety, quality standards, and sustainability initiatives are followed.
• Respond promptly to service requests from all departments.

Conocimientos

Leadership

Problem-solving

Communication

Team development

Educación

Engineering degree

Technical certification

Herramientas

CMMS

Descripción del empleo

Location Overview

Join our team at Amanvari. A remote natural paradise on Mexico’s Eastern Cape, Aman’s newest retreat finds home between the Sierra de la Laguna mountains and the calm waters of the Sea of Cortés. Echoing its name, a combination of the Sanskrit-derived words for ‘peace’ and ‘water,’ Amanvari rests in harmony with its exclusive yet inspiring setting, an exclusive 1,000-acre community just one hour from Los Cabos International airport.

Rol El Supervisor de Mantenimiento es responsable de garantizar una experiencia excepcional para los huéspedes mediante la coordinación eficiente del personal, los recursos y las instalaciones de la propiedad. Supervisa y dirige las operaciones de mantenimiento preventivo y correctivo, asegurando que la infraestructura, los sistemas y el equipamiento se mantengan en condiciones óptimas de funcionamiento. Este puesto vela por el cumplimiento de los más altos estándares de calidad, seguridad, servicio y excelencia establecidos por la marca, contribuyendo de manera directa a la conservación de la propiedad y a la satisfacción integral de los huéspedes.

Role

The Maintenance Supervisor is responsible for ensuring an exceptional guest experience through the efficient coordination of personnel, resources, and property facilities. This role oversees and directs preventive and corrective maintenance operations, ensuring that infrastructure, systems, and equipment are maintained in optimal operating condition. This position upholds the highest standards of quality, safety, service, and excellence established by the brand, contributing directly to the preservation of the property and to overall guest satisfaction.

Responsabilidades

• Garantizar el máximo nivel de satisfacción de los clientes manteniendo todas las instalaciones, sistemas y equipos en condiciones excepcionales de funcionamiento.


• Respetar las normas, políticas y procedimientos de Aman, garantizando que todos los miembros del equipo cumplan o superen las expectativas.


• Dirigir, formar y desarrollar el equipo de mantenimiento para fomentar una cultura de excelencia, responsabilidad y mejora continua.


• Supervisar los programas de mantenimiento preventivo y correctivo de las habitaciones de los huéspedes, las áreas internas, los espacios públicos y equipos, garantizando la limpieza, la funcionalidad y unos acabados impecables.


• Coordinar y priorizar las cargas de trabajo diarias para maximizar la eficiencia y mantener un funcionamiento perfecto.


• Responder con prontitud a las solicitudes de servicio de todos los departamentos, garantizando una resolución oportuna y eficaz.


• Salvaguardar todas las herramientas, equipos y materiales, fomentando su uso y cuidado adecuados.


• Participar activamente en las iniciativas del departamento para mejorar la calidad del servicio, la eficiencia operativa y las prácticas de sostenibilidad.

Responsibilities

• Ensure the highest level of guest satisfaction by maintaining all facilities, systems, and equipment in exceptional operating condition.


• Adhere to Aman’s standards, policies, and procedures, ensuring all team members meet or exceed expectations.


• Lead, train, and develop the maintenance team to foster a culture of excellence, accountability, and continuous improvement.


• Oversee preventive and corrective maintenance programs for guest rooms, back-of-house areas, public spaces, and equipment, ensuring cleanliness, functionality, and flawless finishes.


• Coordinate and prioritize daily workloads to maximize efficiency and maintain seamless operations.


• Respond promptly to service requests from all departments, ensuring timely and effective resolution.


• Safeguard all tools, equipment, and materials, promoting their proper use and care.


• Actively participate in departmental initiatives to enhance service quality, operational efficiency, and sustainability practices.

Perfil del Candidato

Ingeniero graduado, pasante, trunco o técnico en las disciplinas de electromecánica, electricidad, electrónica, mecatrónica o disciplina afín. Un mínimo de dos años de experiencia en un puesto de supervisión o liderazgo en mantenimiento o ingeniería, preferiblemente en hotelería de lujo. Sólidos conocimientos técnicos de sistemas electromecánicos y programas informáticos de gestión del mantenimiento. Liderazgo demostrado con excelentes habilidades de resolución de problemas, comunicación y resolución de conflictos. Proactivo, detallista y dedicado a mantener los más altos estándares de calidad y servicio.

Requirements

• Engineering degree (completed, in progress, or technical certification) in Electromechanics, Electrical Engineering, Electronics, Mechatronics, or a related discipline.


• Minimum of two years of experience in a supervisory or leadership role in maintenance or engineering, preferably within luxury hospitality.


• Strong technical knowledge of electromechanical systems and computerized maintenance management systems (CMMS).


• Proven leadership skills with excellent problem-solving, communication, and conflict-resolution abilities.


• Proactive, detail-oriented, and committed to maintaining the highest standards of quality and service.

About Aman Group

Since its inception in 1988, Aman Group has strategically evolved, transitioning from a collection of intimate resorts into a pioneering force across the realms of hospitality, residences and experiences including Aman Essentials and Aman Interiors. We invite you to join us in our pursuit of unparalleled service. We believe that the environments and experiences we create can only be brought to life through our people: the heartfelt attention to detail, the welcoming smiles, and the love and passion for creating a sense of belonging. When you join Aman Group, you join a family.