Study Support Assistant

ICON Clinical Research; Ciudad de México; Hybride; MXN 360 000 - 480 000; Plein temps

Résumé du poste

ICON Clinical Research in Mexico City is seeking a Study Support Assistant to provide administrative and operational support for clinical studies. The role will help ensure that study processes run smoothly, with a focus on documentation, scheduling, and regulatory submissions.

The position is hybrid, located at the Mexico City Office, offering collaboration with cross-functional teams and opportunities to mentor colleagues while upholding ICON's values of integrity, collaboration, agility, and

Qualifications

• Bachelor's degree in a relevant field or equivalent experience in clinical research or healthcare administration.
• Experience in study support or clinical trial coordination with understanding of clinical research processes.
• Strong organizational and time management skills; ability to manage multiple projects.

Responsabilités

• Providing administrative support to study teams, including scheduling meetings, preparing study documentation, and maintaining study files.
• Assisting with the coordination of study logistics, including site management, patient recruitment, and regulatory submissions.
• Collaborating with cross-functional teams to ensure that all study-related tasks are completed accurately and on time.
• Monitoring study progress and reporting on key metrics to support decision-making and process improvements.
• Training and mentoring junior staff, promoting a culture of knowledge sharing and professional development within the team.

Connaissances

Study coordination

CTMS

Microsoft Office

Formation

Bachelor's degree in a relevant field

Outils

CTMS

Description du poste

Study Support Assistant - Hybrid - Mexico City

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

As a Study Support Assistant at ICON, you will provide administrative and operational support for clinical studies, ensuring that all processes run smoothly and efficiently.

Location: Mexico City Office (Insurgentes - Mixcoac) - (Office with Flex = 3 day at Office x 2 Remote)

What You Will Do:

Your experience in clinical trial management will be key in delivering high-quality outcomes and mentoring colleagues.

Key responsibilities include:

• Providing administrative support to study teams, including scheduling meetings, preparing study documentation, and maintaining study files.
• Assisting with the coordination of study logistics, including site management, patient recruitment, and regulatory submissions.
• Collaborating with cross-functional teams to ensure that all study-related tasks are completed accurately and on time.
• Monitoring study progress and reporting on key metrics to support decision-making and process improvements.
• Training and mentoring junior staff, promoting a culture of knowledge sharing and professional development within the team.

Your Profile:

You will have a strong foundation in clinical trial management, with the experience to work independently and guide others.

Required qualifications and experience:

• Bachelor's degree in a relevant field or equivalent experience in clinical research or healthcare administration.
• Proven experience in study support or clinical trial coordination, with a solid understanding of clinical research processes.
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.
• Proficiency in Microsoft Office Suite and experience with clinical trial management systems (CTMS) is preferred.

#LI-DT2

#LI-Hybrid

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site (https://careers.iconplc.com/benefits) to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here (https://careers.iconplc.com/reasonable-accommodations)