Staff Product Designer - Guadalajara, Mexico

Paylocity; Región Centro; On-site; MXN 600,000 - 800,000; Full time

Job summary

Paylocity in Guadalajara is seeking an experienced User Experience Designer who shapes discovery, research, design, and content strategy for Paylocity users. You will mentor junior designers and establish design standards across teams.

You are a storyteller and problem-solver, driving innovation, collaboration with Product and Engineering, and driving user-centered decisions across complex information architectures.

Qualifications

• Extensive experience in design or UX.
• 7–10 years of strong UX and communication skills.
• Exceptional visual, communication, and presentation skills.
• Ability to tackle complex design challenges in undefined problem spaces.
• Extensive UX expertise with design and system design in complex architectures.
• Collaborate on process improvements with product and engineering teams.
• Conduct in-depth user research and usability testing with data-driven readouts.
• Design for multiple platforms with scalable solutions across mobile, web, and accessibility.

Responsibilities

• Influence product strategy and lead the definition of large or complex products.
• Collaborate with product owners and development teams to guide end-to-end experiences from concept to launch.
• Initiate and manage medium- to large-sized projects with defined scope and timelines.
• Mentor and support junior designers and shape requirements.
• Oversee creation of design artifacts: briefs, user flows, prototypes, and research summaries.
• Provide strategic insight for project planning and collaborate with senior leadership.
• Facilitate negotiations among stakeholders and reach consensus.
• Advocate for user needs in the design process and outcomes.
• Prioritize user goals and identify optimal design opportunities.
• Lead communication workstreams and evangelize design.
• Be recognized as an expert storyteller influencing audiences.

Skills

UX design

User research

Usability testing

Design systems

Cross-functional collaboration

Communication

Visual design

Education

Design/UX degree or equivalent

Job description

Paylocity is an equal opportunity employer.

Location: (Must be based in Guadalajara)

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
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We are committed to building a world-class team by hiring top talent globally. Our ideal candidates would be based in Guadalajara or the surrounding areas, with the right to work there, and be able to work within four hours of Eastern Standard Time.

Location: (Must be based in Guadalajara)

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

Position Overview

User Experience applies principles of discovery, research, design, and content strategy to shape how users interact with a product. This role is responsible for identifying and solving challenges for Paylocity users. You will drive innovation within a product space, mentor junior designers, and establish best practices while upholding design standards across teams. You are a storyteller, a versatile problem solver, a driver of change, open to new possibilities, impact-oriented, and a strong cultural fit.

Primary Responsibilities

The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Influence product strategy and lead the definition of large or complex products, balancing user insights and business needs.
• Collaborate with product owners and development teams to guide end-to-end experiences from concept to launch.
• Independently initiate and manage medium- to large-sized projects, defining scope, estimating effort, and setting timelines with Product and Engineering teams.
• Mentor and support junior designers, actively shaping requirements and influencing project or feature goals.
• Oversee or guide the creation of design artifacts—such as briefs, user flows, content prototypes, research summaries, and design review materials to support strategic decisions and team alignment.
• Provide strategic insight for project planning and collaborate with senior leadership as needed.
• Demonstrate exceptional negotiation skills, facilitating trade-offs and reaching consensus among stakeholders.
• Advocate for user needs in the design process, ensuring a strong impact on product development.
• Prioritize key user goals and identify optimal design opportunities.
• Exercise strong judgment in conceptual design, knowing when and how to present ideas to Product Design leadership.
• Lead communication workstreams, exploring new storytelling techniques and effectively evangelizing design.
• Be recognized as an expert storyteller, capable of captivating and influencing audiences.

Required Experience

• Extensive experience in design or UX, supported by a degree in a relevant field or equivalent
• background.
• We are open to varied educational paths that demonstrate 7-10 years of strong UX and communication skills.
• Exceptional visual, communication, and presentation skills.
• Ability to tackle complex design challenges in undefined problem spaces.
• Extensive UX expertise, with advanced experience in design and system design within complex information architectures.
• Proven ability to collaborate on process improvements and influence product and engineering teams.
• Conduct in-depth user research, usability testing, provide readouts, and summaries using data to inform product decisions.
• Capable of designing for multiple platforms while ensuring product scalability across various environments, including mobile, tablet, responsive design, native applications, accessibility, and localization.

Preferred Skills

• Experience designing for SaaS products in an agile environment.
• Proven ability to mentor and coach team members.
• Stay current with design trends, tools, and technologies, adapting to evolving requirements.
• Familiarity with AI patterns and machine learning, with experience partnering with data science teams and implementing referenceable examples.

Soft Skills

• Expert communicator and facilitator when engaging with business stakeholders.
• Relentlessly curious about tech and market trends, with the ability to adapt accordingly.
• Strong advocate for user experience, ensuring the best possible outcomes.
• Skilled at building relationships in highly collaborative environments.

Physical requirements

• Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
• Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of allindividuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin,sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity,we believe diversity makes us better.

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status,gender identity or expression, language, national origin, physical and mental ability, political affiliation,race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and othercharacteristics that make our employees unique. We actively cultivate these differences through ouremployee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to driveinnovation in the software and services we provide our customers.

We comply with federal and state disability laws and make reasonable accommodations for applicantsand employees with disabilities. To request reasonable accommodation in the job application orinterview process, please contact [e-mail]. This email address is exclusivelydesignated for such requests, aligning with federal and state disability laws. Please do not send resumesto this email address, as they will be removed.

Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Mexico Job Applicants opens in a new tab and applicable Mexican data protection laws.

At Paylocity, “We” is what makes us different. We are committed to fostering aculture that honors diverse opinions, perspectives, and backgrounds, knowing that each makes us stronger andcollectively unbeatable together. We actively cultivate these differences as we engage each other in drivinginnovation in the software and services we provide our customers. Paylocity is an equal opportunityemployer.If you are an individual with a disability and you need assistance or a reasonable accommodation during theapplication process, please contact our services team at [phone].