Ssc Hr Specialist

Mahle; Ramos Arizpe; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global automotive supply company located in Ramos Arizpe, Coahuila is seeking an SSC HR Specialist (Learning) to support HR inquiries and manage cases. The ideal candidate will have experience in HR processes, knowledge of IT HR systems, and strong Microsoft 365 skills. This role offers a collaborative environment with opportunities for career development and competitive salary.

Servicios

Ongoing personal & career development opportunities

Attractive salary

Extensive personal benefits

Formación

• Experience in one or more HR processes in the SSC/BPO environment.
• Knowledge of IT HR Systems.
• Advanced English conversational level.

Responsabilidades

• Support HR inquiries requiring expertise knowledge.
• Manage and resolve HR tickets.
• Create content for internal trainings.

Conocimientos

HR processes in SSC/BPO

IT HR Systems knowledge

Microsoft 365 skills

Advanced English

Data Analysis & Statistics

Communication Management

Descripción del empleo

Your Contribution :

As SSC HR Specialist (Learning) based in Ramos Arizpe, Coahuila you will serve as support to solve HR related inquiries which require expertise knowledge. Manage cases raised that are routed from HR SSC Tier 1.1. Resolve tickets submitted by Employees, Global Process Owners, Center of Expertise, Employee Relations Partner, HR Business Partner and other functions. Re-assign and elevate tickets to Tier 1 & 2 , Centers of Expertise when appropriate. Create content for internal trainings. Support Success Factors, PeopleDoc, SAP HR Data Management Issues, e.g. Mass data loads. Generate operational reports and prepare data for identification of continuous improvement opportunities. Provide a high level of customer service to employees and other stakeholders.

Your Experience & Qualifications :

Experience in one or more HR processes in the SSC / BPO environment. Knowledge of IT HR Systems. Microsoft 365 skills, especially within Teams, PowerPoint and Excel. Advanced English, Conversational Level. Data Analysis & Statistics. Communication Management. This position is required to be based in Ramos Arizpe, Coahuila.

Our Offer :

We will provide a collaborative environment working on exciting assignments, along with ongoing personal & career development opportunities, attractive salary & extensive personal benefits.

We encourage you to apply even if you don ´t meet every single requirement.

You may just be the right candidate for this or other roles. After receiving your online application, the interview process will typically be, a screening call followed by Personal Interview(s).

For more information about MAHLE and what a career with us looks like for you, click here.

Jobs & Career MX |MAHLE#TeamMAHLE is diverse, and we see that as a great advantage We welcome applications with diverse experiences, backgrounds, and identities.

Do you have any questions?

KARINA.LIZETH.