SRE II: Automation, Kubernetes & Cloud Reliability

Medallia; Tecámac; Híbrido; MXN 1.032.346 - 1.462.491; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Diversity and Inclusion Programs

Hybrid Work Model

Professional Development Opportunities

Descripción de la vacante

Medallia is seeking a Site Reliability Engineer II for their team in Tecámac. This role focuses on improving the reliability and scalability of their SaaS platform, pushing for automation in operations.

The ideal candidate will have over 2 years of experience in site reliability engineering or DevOps and proficiencies in Kubernetes and cloud services. The position operates in a hybrid model requiring some on-site work in the Mexico City area.

Formación

• 2+ years of experience in Site Reliability Engineering, DevOps, or related roles.
• Experience supporting production environments on Kubernetes or other container platforms.
• Professional proficiency in written and spoken English.

Responsabilidades

• Collaborate with engineering teams to enhance application reliability.
• Operate production services in Kubernetes environments.
• Build automation to reduce operational overhead.
• Support CI/CD and GitOps-based deployment workflows.
• Participate in incident response and operational improvements.

Conocimientos

Kubernetes

Cloud Infrastructure (AWS, GCP, OCI)

Linux Systems

Scripting (Python, Bash, Go)

CI/CD Pipelines

Networking Fundamentals

Troubleshooting Distributed Systems

On-call Support

Herramientas

GitOps

Terraform

Prometheus

Grafana

Descripción del empleo

Medallia is seeking a Site Reliability Engineer II for their team in Tecámac. This role focuses on improving the reliability and scalability of their SaaS platform, pushing for automation in operations.

The ideal candidate will have over 2 years of experience in site reliability engineering or DevOps and proficiencies in Kubernetes and cloud services. The position operates in a hybrid model requiring some on-site work in the Mexico City area.