Sr Solutions Architect - Professional Services, LATAM

Torq; Ciudad de México; A distancia; MXN 1,482,000 - 1,854,000; Jornada completa

Descripción de la vacante

A fast-growing cybersecurity company is seeking a Senior Solutions Architect to implement their solutions for clients and ensure high-quality customer experience. The ideal candidate has 5+ years of experience in professional services, strong communication skills, and problem-solving abilities. Join a dynamic team dedicated to redefining security automation in a rapidly growing environment based in Mexico.

Formación

• 5+ years of experience in professional services, project management, or consulting roles within cybersecurity.
• Outstanding spoken and written communication skills.
• Strong problem-solving abilities and a strategic mindset.

Responsabilidades

• Implement Torq for customers, ensuring high quality customer experience.
• Act as the primary point of contact for key clients.
• Provide technical guidance and expertise to the professional services team and clients.

Conocimientos

Communication skills

Problem-solving

Organizational skills

Time management

Herramientas

Python

Bash

Golang

Descripción del empleo

Sr Solutions Architect - Professional Services, LATAM

Latin America

Skeletons, lasers, monster trucks — the Torq brand grabs attention like nothing else in cybersecurity. And we’re growing like crazy, with $70M in Series C funding, 200% employee growth, and 300% revenue growth in 2024. Fueling Torq’s growth are our game changing agentic AI security solutions, backed by a team and culture that makes Torq one of Forbes’ Best Startup Employers in America, and a Business Insider ‘startup to bet your career on’.

Life at Torq is all gas, no brakes. We’re a team of relentless, collaborative go-getters pushing the boundaries of what’s possible for security automation. Every role is an essential driver of Torq’s success as the AI-native autonomous SecOps platform of choice for security teams across the Fortune 500. Excited about our vision and ready to make an impact as we grow? We’d love to see what you can bring to the team.

Torq is a fast-growing cybersecurity company with 500% growth in customers and 300% revenue growth since 2023. We are looking for a Senior Solutions Architect to join our growing Professional Services organization in Costa Rica. This role will report to our Director of Professional Services.

Key Responsibilities:

• Implement Torq for our customers, ensuring a high quality of customer experience.
• Act as the primary point of contact for key clients, building and maintaining strong relationships.
• Provide technical guidance and expertise to the professional services team and clients.
• Understand customer needs and requirements, providing tailored solutions to meet their cybersecurity and automation objectives.
• Conduct regular status meetings and progress reviews with clients, ensuring transparency and effective communication.
• Identify and mitigate project risks and issues, ensuring proactive problem-solving.
• Support the sales team in scoping and proposing professional services engagements.
• Contribute to the development of new service offerings and enhancements to existing services.
• Enable our partners to deliver services by providing them with the necessary training, resources, and support.

Qualifications:

• 5+ years of experience in professional services, project management, or consulting roles within the cybersecurity space.
• Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences.
• Strong problem-solving abilities and a strategic mindset.
• Strong organizational and time management skills, with the ability to juggle competing priorities while working with multiple strategic opportunities and customers.

Preferred Qualifications:

• Experience with multiple cybersecurity solutions and experience in implementing SOC applications.
• Experience with Python, Bash, Golang.

If your experience is close but doesn’t fulfill all requirements, please apply. Torq is building an outstanding company. To achieve our goals, we are focused on hiring great people with different backgrounds, perspectives, and experiences.

As an equal opportunity employer, we are committed to a team defined and empowered by diversity. We consider qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation age, marital status, veteran status or disability status.

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