Sr Program S&OP, Sales and Operation Planning

Amazon; Ciudad de México; Presencial; MXN 1,472,000 - 2,026,000; Jornada completa

Descripción de la vacante

A global e-commerce leader in Mexico City is seeking a Sr Program Manager to oversee program strategy and operational improvements. The ideal candidate will have over 6 years of experience in supply chain management and program ownership. This role emphasizes effective communication with senior leadership and a commitment to enhancing customer satisfaction through strategic planning and execution.

Servicios

Flexible working hours

Mentorship opportunities

Inclusive workplace culture

Formación

• 6+ years of program management experience with proven results.
• Experience in logistics, inventory management, and forecasting.
• Ability to communicate complex concepts to senior management.

Responsabilidades

• Manage the short and medium term forecast and capacity planning.
• Work with operations to ensure on-time delivery.
• Collaborate on solutions that enhance business performance.

Conocimientos

Supply chain management

Program strategy ownership

Communication with senior leadership

Data analysis and reporting

Advanced SQL

Educación

Bachelor's degree

MBA in management, business administration, or related field

Descripción del empleo

Overview

Are you excited to drive high-visibility, strategic logistics and technology solutions? MX Supply Chain is looking for a Sr Program Manager, short term planner who continuously engages across business, technical and operational teams to deliver bigger smiles for our customers. At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability. Our Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams.

Key responsibilities

• Manage the short and medium term forecast, capacity and peak planning for the AMZL MX network.
• Work in partnership with operations team to set optimal network plans and transportation choices to meet on-time delivery goals.
• Define a near term vision and plan to deliver it driving continuous delivery customer experience improvement by collaborating with stakeholders on design of new solutions that enhance business performance and achieve established quality and efficiency goals.
• Inspect demand forecasts, capacity plans critically and challenge assumptions from business teams.
• Provide high quality inputs and garner alignment with finance and leadership teams using a combination of in-person meetings, data-backed documents, detailed business models or presentations.
• Identify and evaluate potential risks/obstacles within both internal and external business environment with minimal direction.

A day in the life

You attend daily business reviews and understand what’s happening to key network metrics. You spend time with strategy & ops teams to find ways to meet customer expectations. You write quality documents that seek to plan, inform & align internal stakeholders. You challenge the status quo and drive data based decision making within your team. Additionally, you are always ready to jump in and take charge when problems and challenges emerge.

About the team

Inclusive team culture
At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Qualifications

• Bachelor’s degree
• 6+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
• 6+ years of supply chain management (e.g. logistics, inventory turn management, forecasting, operations) experience
• Experience communicating to senior management and customers verbally and in writing
• Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results, or experience building and managing financial models for business forecasting and problem solving
• Experience with complex commercial/legal concepts and drafting, ability to quickly read and interpret legal terminology and reasoning
• Experience with analytical tools and ability to dive deep into metrics and reporting
• Speak, write, and read fluently in English
• Bachelor’s degree, or MBA in management, business administration, economics, engineering, marketing
• 6+ years of supply chain management (e.g. logistics, inventory turn management, forecasting, operations) experience, or MBA
• Experience with advanced use of SQL for data mining and business intelligence, or experience in tax, finance or a related analytical field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.