Solutions Engineer

Canaan Partners; Ciudad de México; Presencial; MXN 600.000 - 1.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare packages

Mental health services

Paid holidays

Family leave

Equity options

Hybrid/remote work model

Work abroad up to 30 days

Descripción de la vacante

Smartly in Mexico City is seeking a Solutions Engineer to join our Technical Consulting team. You will design, build, and support integrations, tooling, and custom solutions that extend the Smartly platform for enterprise customers and agency partners.

You will work with Product, Engineering, and customer teams to deliver scalable solutions, improve customer success, and drive adoption. The ideal candidate has hands-on cloud, API, and integration experience and thrives in a fast-paced,

Formación

• Strong experience in software engineering, solutions engineering, or technical consulting.
• Experience designing and building APIs, system integrations, and cloud-based applications.
• Hands-on experience with modern cloud infrastructure and deployment technologies such as AWS, Kubernetes, CI/CD pipelines, and containerized applications.

Responsabilidades

• Design, build, and maintain custom integrations between the Smartly platform and customer or agency systems using APIs and cloud technologies.
• Deliver technical solutions addressing complex customer requirements, including workflow automation, reporting, DAM, and data connectivity integrations.
• Partner with customer engineering, operations, and implementation teams to support solution design, deployment, troubleshooting, and ongoing optimization.
• Develop, maintain, and improve Technical Consulting-owned applications and tooling, including internal platforms and operational solutions.
• Improve reliability, scalability, and maintainability of existing solutions by reducing technical debt and modernizing legacy implementations.
• Support infrastructure and deployment activities across Technical Consulting-owned systems, including Kubernetes, AWS, APIs, CI/CD pipelines, and cloud services.
• Contribute to engineering best practices through documentation, testing, code reviews, monitoring, and operational improvements.
• Investigate and resolve complex technical issues, serving as an escalation point for customer implementations and platform integrations.
• Collaborate with Product and Engineering teams to develop tactical technical solutions that accelerate customer adoption and address strategic customer needs.

Conocimientos

Software engineering

Solutions engineering

Technical consulting

API design

Cloud architecture

Programming

System integrations

Herramientas

AWS

Kubernetes

CI/CD pipelines

Descripción del empleo

Solutions Engineer – Technical Consulting

Smartly is looking for a Solutions Engineer to join our Technical Consulting team in Mexico City. In this role, you’ll help enterprise customers and agency partners solve complex technical challenges by designing, building, and supporting integrations, tooling, and custom solutions that extend the capabilities of the Smartly platform. You’ll work closely with Technical Consulting, Product, Engineering, and customer technical teams to deliver scalable solutions that improve customer success and strengthen our platform.

What You Will Do

• Design, build, and maintain custom integrations between the Smartly platform and customer or agency systems using APIs and cloud technologies.
• Deliver technical solutions that address complex customer requirements, including workflow automation, reporting, DAM, and data connectivity integrations.
• Partner with customer engineering, operations, and implementation teams to support solution design, deployment, troubleshooting, and ongoing optimization.
• Develop, maintain, and improve Technical Consulting-owned applications and tooling, including internal platforms and operational solutions.
• Improve the reliability, scalability, and maintainability of existing solutions by reducing technical debt and modernizing legacy implementations.
• Support infrastructure and deployment activities across Technical Consulting-owned systems, including Kubernetes, AWS, APIs, CI/CD pipelines, and cloud services.
• Contribute to engineering best practices through documentation, testing, code reviews, monitoring, and operational improvements.
• Investigate and resolve complex technical issues, serving as an escalation point for customer implementations and platform integrations.
• Collaborate with Product and Engineering teams to develop tactical technical solutions that accelerate customer adoption and address strategic customer needs.

What We Are Looking For

• Strong experience in software engineering, solutions engineering, or technical consulting.
• Experience designing and building APIs, system integrations, and cloud-based applications.
• Hands-on experience with modern cloud infrastructure and deployment technologies such as AWS, Kubernetes, CI/CD pipelines, and containerized applications.
• Strong programming skills and the ability to develop maintainable, production-quality solutions.
• Excellent problem-solving and analytical skills, with the ability to work through technical ambiguity and complex customer requirements.
• Strong communication and collaboration skills, with experience working across customer-facing and engineering teams.
• Experience supporting enterprise software implementations, integrations, or technical consulting engagements.
• Experience in AdTech, MarTech, SaaS platforms, digital advertising technologies, or enterprise integration environments is a strong plus.

What We Offer You

At Smartly, we offer a place where you can advance your career. Here, you’ll find:

• An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.
• Global Impact: Contribute to a company making a global impact, directly influencing our customers’ success and business growth.
• Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave.
• Comprehensive Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and career development opportunities.
• Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.