Software QA Project Coordinator

Amber; Región Centro; Presencial; MXN 180.000 - 300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Additional days off

Training and learning programs

Growth opportunities

Descripción de la vacante

Amber is looking for a Software QA/Technical Coordination professional to join our team in Mexico. You will coordinate testing activities, track schedules, risks, and stakeholder communications to ensure testing readiness across devices and platforms.

You will analyze logs and results, support defect triage, and clearly communicate findings to diverse stakeholders. The role thrives in Agile environments with strong English, offering growth through training and collaborative work.

Formación

• 3+ years of experience in Software QA, Technical Project Coordination, Technical Operations, Technical Support, or a related field.
• Experience coordinating projects, testing activities, or technical teams.
• Strong understanding of software testing principles, QA processes, and defect management.
• Excellent analytical, organizational, problem-solving, and communication skills.
• Professional English proficiency, both written and verbal.
• Proficiency with Microsoft Office, Google Workspace, and project tracking tools.

Responsabilidades

• Coordinate testing activities, schedules, resources, deliverables, and stakeholder communication.
• Track project progress, risks, dependencies, action items, and testing metrics.
• Review logs, test results, and diagnostic data to support issue investigations and root cause analysis.
• Assist with defect triage, escalation, and validation of software, hardware, firmware, network, and environment-related issues.
• Maintain device inventories, test environments, and platform coverage to ensure testing readiness.
• Prepare project documentation, reports, and stakeholder updates.
• Identify opportunities to improve processes, tooling, and team efficiency while staying current with emerging technologies and devices.

Conocimientos

Software QA

Technical Project Coordination

Technical Operations

Technical Support

Analytical skills

Communication skills

English proficiency

Herramientas

Microsoft Office

Google Workspace

Project tracking tools

Descripción del empleo

At Amber, we're always on the hunt for the most talented individuals in the industry to join our team. We're dedicated to delivering top-notch service to our customers and know that our employees are key to making that happen. We offer attractive compensation packages and plenty of chances to grow with us, and we're always on the lookout for ways to do things better. Our team works together towards common goals and we value each member's contributions to our mission of continuous improvement and innovation.

The Quest

• Coordinate testing activities, schedules, resources, deliverables, and stakeholder communication.
• Track project progress, risks, dependencies, action items, and testing metrics.
• Review logs, test results, and diagnostic data to support issue investigations and root cause analysis.
• Assist with defect triage, escalation, and validation of software, hardware, firmware, network, and environment-related issues.
• Maintain device inventories, test environments, and platform coverage to ensure testing readiness.
• Prepare project documentation, reports, and stakeholder updates.
• Identify opportunities to improve processes, tooling, and team efficiency while staying current with emerging technologies and devices.

The Skills

• 3+ years of experience in Software QA, Technical Project Coordination, Technical Operations, Technical Support, or a related field.
• Experience coordinating projects, testing activities, or technical teams.
• Strong understanding of software testing principles, QA processes, and defect management.
• Excellent analytical, organizational, problem-solving, and communication skills.
• Professional English proficiency, both written and verbal.
• Proficiency with Microsoft Office, Google Workspace, and project tracking tools.

Technical Knowledge

• Analyze logs, test results, and diagnostic data.
• Support issue investigations and defect triage.
• Communicate technical findings to diverse stakeholders.

Ability to:

• Analyze logs, test results, and diagnostic data.
• Support issue investigations and defect triage.
• Communicate technical findings to diverse stakeholders.

Understanding of:

• Software Testing Lifecycle (STLC)
• Compatibility Testing
• Operating Systems and Firmware
• Streaming Platforms
• Basic Networking Concepts
• Performance benchmarking
• Battery consumption analysis
• Thermal performance and throttling concepts

Preferred Qualifications

• Experience in Mobile, Gaming, Streaming, Benchmarking, or Compatibility Testing environments.
• Familiarity with ADB, Logcat, PerfDog, Charles Proxy, and Xcode tools.
• Experience investigating performance, battery, thermal, crash, and compatibility issues.
• Experience working in Agile and distributed team environments.

The Reward:

• Whether it's mobile, web, or gaming consoles, you’ll be able to gain exposure to different kinds of games from our clients.
• Opportunities to pursue your own game development or game testing interests via self-paced learning
• Opportunities to explore new avenues for collaborations internally, as well as amongst colleagues
• We're all about making work an adventure. Choose how YOU want to grow.
• Enjoy additional days off, based on Amber's internal policy.
• Build your future with us. Experience a professional yet friendly environment that will challenge you to get better constantly.
• Your skills are precious, and your compensation will reflect that.
• Work with awesome colleagues who're as talented as they're supportive.
• Dive into training and learning programs that fuel your growth and keep your skills sharp and in tune with the needs of the industry.