Soc Analyst

Commit; México; On-site; MXN 300,000 - 420,000; Full time

Job summary

CommIT is seeking a Tier 1 SOC Analyst in Mexico to monitor security alerts across cloud and endpoint environments. You will perform initial triage, classify alerts, document findings, and escalate with context to Tier 2 teams.

Morning shifts align with East Asia working hours, and English fluency is mandatory for client communication. The ideal candidate has at least 1 year of hands-on SOC experience, strong communication skills, and a willingness to contribute to detection logic improvements

Qualifications

• 1+ year of hands-on SOC/ Security Operations experience.

Responsibilities

• Monitor security alerts from SIEM, EDR, and cloud platforms

Skills

SOC operations

EDR tools

SIEM

Networking basics

Linux/Windows basics

English fluency

Communication

Triage

Tools

CrowdStrike

SentinelOne

Microsoft Defender for Endpoint

Splunk

Microsoft Sentinel

QRadar

Job description

We're looking for a Tier 1 SOC Analyst to join our team and handle initial triage, monitoring, and investigation of security alerts across cloud and endpoint environments. This is a client-facing role requiring strong English, excellent verbal communication skills, and the ability to clearly communicate findings and escalations. The position is intended for candidates with at least 1 year of hands-on SOC / Security Operations experience. The role is based on morning shifts aligned with East Asia working hours.

Key Responsibilities

• Monitor security alerts from SIEM, EDR, and cloud platforms
• Perform initial triage and classification of alerts as true or false positives
• Investigate suspicious activities across endpoints, identities, and cloud environments
• Escalate confirmed incidents to Tier 2 / Incident Response teams with proper context
• Analyze logs from multiple sources, including CloudTrail, Azure Activity Logs, OS logs, and other relevant security data sources
• Document findings clearly in tickets and investigation reports
• Follow existing playbooks and contribute to improving detection logic over time
• Communicate clearly with internal teams and clients regarding alerts, findings, and escalations

Required Qualifications

• 1+ years of experience in SOC / Security Operations
• Hands-on experience with EDR tools such as CrowdStrike, SentinelOne, or Microsoft Defender for Endpoint
• Familiarity with SIEM platforms such as Splunk, Microsoft Sentinel, QRadar, or similar
• Understanding of networking basics, including IP, DNS, HTTP/S, ports, and related concepts
• Basic knowledge of Linux and Windows operating systems
• Ability to analyze logs and identify suspicious behavior
• Fluent English, both written and spoken - mandatory
• Excellent verbal communication skills, especially in client-facing situations

Preferred Qualifications

• Experience with cloud environments such as AWS, Azure, or GCP
• Knowledge of GCP / Google Cloud Platform - significant advantage
• Ability to investigate cloud activity, including IAM, API calls, and resource changes
• Understanding of identity-based attacks, such as token abuse and privilege escalation
• Experience with scripting in Python or Bash