SMA II

ICON Clinical Research; Ciudad de México; On-site; MXN 400,000 - 700,000; Full time

Benefits offered by this job

Annual leave entitlements

Health insurance offerings for you and

Life assurance

Retirement planning offerings

Employee Assistance Programme

Flexible country-specific benefits

Job summary

ICON Clinical Research, based in Mexico City, seeks an SMA II to support management and monitoring of clinical trial sites in a sponsor-dedicated model, ensuring study protocols and GCP compliance. You will coordinate site monitoring, assist with regulatory documents, and collaborate across teams to optimize trial operations.

The role starts office-based for four months, then transitions to a hybrid model with ICON’s global teams, offering growth in a supportive, patient-focused environment.

Qualifications

• Experience in clinical research, site management, or monitoring.
• Solid understanding of clinical trial processes and GCP guidelines.
• Strong ability to manage multiple priorities and deadlines.
• Attention to detail and high-quality standards.

Responsibilities

• Coordinate monitoring activities at clinical trial sites and ensure protocol adherence.
• Assist in preparation and review of regulatory documents for site activities.
• Collaborate with cross-functional teams to support trial sites through the study lifecycle.
• Track site performance metrics and provide reports to improve site management.
• Mentor junior staff and support development in clinical trial management.

Skills

Organizational skills

Analytical skills

Communication skills

Interpersonal skills

Education

Bachelor's degree (life sciences, healthcare administration, or clinical research)

Job description

MEXICO CITY. OFFICE BASED.

At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.

As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.

As a SMA II at ICON, you will support the management and monitor of clinical trial sites by ensuring compliance with study protocols, regulatory requirements, and Good Clinical Practice (GCP) guidelines.

What You Will Do:

You will contribute to clinical research activities, taking responsibility for your deliverables and working collaboratively.

Key responsibilities include:

• Coordinating monitoring activities at clinical trial sites, ensuring adherence to study protocols and timely resolution of site-related issues.
• Assisting in the preparation and review of regulatory documents, ensuring all site activities are compliant with GCP and applicable regulations.
• Collaborating with cross-functional teams to facilitate effective communication and support for trial sites throughout the study lifecycle.
• Tracking site performance metrics, analyzing data, and providing reports to enhance site management efficiency.
• Participating in training initiatives and mentoring junior staff to support their development in clinical trial management.

Your Profile:

You will bring relevant clinical research experience, along with the following qualifications and skills.

Required qualifications and experience:

• Bachelor's degree in a relevant field such as life sciences, healthcare administration, or clinical research.
• Experience in clinical research, site management, or monitoring, with a solid understanding of clinical trial processes and GCP guidelines.
• Strong organizational and project management skills, with the ability to handle multiple priorities and deadlines.
• Excellent analytical skills and attention to detail, with a focus on maintaining high-quality standards.
• Exceptional communication and interpersonal skills, with the ability to build and maintain effective relationships with site personnel and cross-functional teams.
• This role is office-based for the first four months, followed by a hybrid working model.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site (https://careers.iconplc.com/benefits) to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here (https://careers.iconplc.com/reasonable-accommodations)