Shipping Coordinator

Kion Group AG; Guadalupe; Presencial; MXN 201.000 - 335.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career Development

Competitive compensation

Pay transparency

Global opportunities

Descripción de la vacante

Dematic is seeking a Shipping Coordinator at the Monterrey plant to plan and optimize outbound shipments across road, air, and ocean to ensure on-time delivery to client locations.

The role requires strong analytical skills, excellent SAP/Power BI proficiency, and a high level of customer service, serving as the main contact between GOM, buyers, carriers, and warehouse operations.

Formación

• Experience in transportation, warehousing, or logistics is preferred.
• Strong verbal and written communication.
• Customer-focused with problem-solving skills.

Responsabilidades

• Plan and schedule outbound shipments to ensure on-time delivery.
• Coordinate with clients and planners to expedite shipments.
• Track shipment status and report KPIs monthly.
• Use SAP, Power BI, and Excel to manage data.

Conocimientos

Customer service

Analytical skills

Team player

Self-starter

Ability to manage stress

Herramientas

SAP

Power BI

Excel

Descripción del empleo

The Shipping Coordinator is a key member of the outbound shipping team at Monterrey MX plant. Under the management of the Warehouse Operations Manager, this individual will support the operation by planning and optimizing outbound shipments to include road, air, and ocean for on-time delivery to client locations. This position demands a high level of customer service and will serve as the main point of contact between GOM, buyers, carriers, and warehouse operations. This individual must have strong analytical skills and must be proficient with SAP and Power BI applications. This individual must be a team player who is customer-focused and has the required skills and experience to be successful in the role.

We offer:

Essential Functions:

• Monitor inbound and outbound flow of materials processed through the Monterrey MX plant.
• Plan and schedule weekly/daily outbound shipments, assuring on-time delivery of materials while utilizing the most cost-effective mode of transportation; truckload, LTL, air freight or expedite
• Prioritize each outbound shipment for on-time delivery of each order to the client location, as well as any hot expedite requests by project.
• Communicate with planners at client locations to coordinate daily shipment activity and expedite requests, providing timely and accurate information
• Track progress of inbound and outbound shipments from the Monterrey facilities and keeping clients updated on status of shipments
• Utilize analytical and problem-solving skills to determine the best possible solution for each situation
• Exude a high level of customer service
• Utilize multiple computer systems to manage inbound/outbound data: SAP, Power BI, and Excel
• Organize and distribute daily outbound load reports
• Position requires extensive work in SAP creating loads and setting up outbound shipments
• Reporting of daily, weekly, and monthly key performance metrics
• Identify opportunities for process improvements, participate in root cause analysis and corrective actions
• Identify and execute opportunities for cost savings / cost avoidance
• Responsive and proactive communication both internally and externally with clients via phone and email
• Various other special projects and responsibilities as assigned

Required Skills:

• Experience in transportation, warehousing, or logistics field is preferred
• Ability to prioritize client phone calls/emails and respond with a strong sense of urgency
• Must be a self-starter and highly motivated individual
• Tolerate high levels of stress and exceptions in a professional business manner.
• Hilo experience preferred
• SAP experience required
• Strong organizational, analytical, and problem-solving skills
• Proficiency with Microsoft Office, Outlook, and Excel is required.
• Experience with other applications including transportation management systems and ERP/MRP planning systems is preferred.

Tasks and Qualifications:

What We Offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Logistics and Supply Chain Careers at Dematic Chart your path! Whether you are an engineer, customer service agent, supply chain expert, or salesperson, Dematic has a role for you.

Logistics and Supply Chain Careers at Dematic Chart your path! Whether you are an engineer, customer service agent, supply chain expert, or salesperson, Dematic has a role for you.

KION brands keep the world moving – globally, regionally, and locally. KION is the Supply Chain Solutions Company. With over 42,000 employees in more than 100 countries, we enable smart, sustainable, and reliable supply chains worldwide - wherever goods are stored, moved, or delivered. KION offers its customers the full spectrum of solutions to make their supply chains future-ready. Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands, Fenwick and OM, stand for outstanding technological innovation, intelligent automation and service excellence in forklift trucks and warehouse equipment. Dematic complements this expertise with state-of-the-art automation technology and AI-supported software solutions that optimize intralogistics across warehousing, production, and distribution. Whether locally or globally – we offer exciting career opportunities in an innovative environment shaped by our core values: Integrity, Collaboration, Courage, and Excellence. Together, we create the magic of supply chain solutions. Join our team – Push it forward.