Server Management Specialist

SAP; Monterrey; Híbrido; MXN 360.000 - 720.000; Jornada completa

Descripción de la vacante

Location: Monterrey. Selected candidate will attend office 3 days a week. SAP seeks an IT Technology Associate Consultant to support infrastructure and SAP backend operations across global data centers and cloud providers.

The role focuses on server management, incident handling, OS administration (Linux), and collaboration with international teams. Strong scripting, virtualization, and documentation skills are required for success.

Formación

• BE / BTech / MCA from a reputable institute.
• 3+ years of work experience in Linux administration.
• IT experience with DNS, LDAP, Samba, sFTP, Sendmail, Postfix.
• Experience with at least one public cloud provider (Azure, AWS, GCP).
• Understanding of NFS, BlockDevice, RAID concepts.
• Scripting experience - Shell, Perl, Python, Go, or similar.
• Working experience in Virtualization (XEN, VMware).
• Experience with OS monitoring, backup/restore, configuration automation technologies (Chef).
• Experience working in an international environment, able to work with international teams.
• Capable in technical documentation and creation of knowledge-based assets (KBAs).
• Ability to continuously acquire new knowledge proactively and independently.
• Analytical and solution-oriented thinking.
• Basic Knowledge in Network and Storage.
• Knowledge in one or more listed SAP-related products.
• Work experience as Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration).
• Knowledge of UNIX/Linux environment, HANA DB and Sybase ASE databases.
• Exposure to ITIL framework.

Responsabilidades

• Handle Incidents, Alerts, and Service Requests.
• Delivery and maintenance of complex SAP Landscapes with technical expertise.
• Plan, setup, implement, and operate SAP technologies with ambitious SLAs.
• Design, configure, and administer server landscapes focusing on Linux OS.
• Troubleshoot and resolve hardware, OS, App and DB issues.
• Manage daily operations to ensure high availability.
• Document technical concepts and share KBAs with the team.
• Coordinate with international teams on global projects and crisis handling.
• Specialize in one area and own end-to-end incident/service request closures.

Conocimientos

Linux admin

DNS

LDAP

Samba

sFTP

Postfix

Cloud platforms

Shell scripting

Python

Go

VMware

XEN

KBAs

ITIL

UNIX/Linux

HANA DB

Sybase ASE

Educación

BE / BTech / MCA

Herramientas

XEN

VMware

Chef

Descripción del empleo

We help the world run better At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you. We’re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what’s next. The work is challenging – but it matters. You’ll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Location: Monterrey. Selected candidate will attend office 3 days a week

ENTRY LEVEL ROLE

Purpose and Objective

Within the Product Engineering (PE) division, the Enterprise Cloud Services (ECS) Delivery Technical Operations team runs the HANA Enterprise Cloud (HEC) and is responsible for OS, DB & SAP Apps (such as S/4 HANA) operations & support for our customers across multiple infrastructures - SAP DCs, AWS, Azure & GCP. We are looking for an IT Technology Associate Consultant who will be responsible for infrastructure support and services along with running SAP’s backend technology including operations of state-of-the-art datacenters as well as client technology around the globe.

The Role:

As a Server Management Technology Consultant, you will be responsible for:

• Handling Incidents, Alerts, and Service Requests
• Delivery and maintenance of complex SAP Landscapes by providing technical expertise and support.
• Planning, setup, implementation, and operation of SAP technologies achieving ambitious SLAs
• Conceptual design, configuration, and administration of server landscapes with focus on Linux Operating systems
• Troubleshooting and resolving any hardware, OS, App and DB related issues that impact the business
• Managing daily operations ensuring high availability
• Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the rest of the team
• Coordination with international teams in global projects / crisis handling / de-escalation initiatives
• While cross‑trained in all topic areas (Basis/application, OS and Database), you’ll specialize in one of these areas and own incidents and service requests closure end‑to‑end

Role Requirements:

• BE / BTech / MCA from a reputable institute
• 3+ years of work experience in Linux administration
• IT experience with network services like DNS, LDAP, Samba, sFTP, Sendmail, Postfix
• Experience on at least one of the public cloud service providers (Microsoft Azure, Amazon Web Services, Google Cloud Platform)
• Understanding of NFS, BlockDevice, Raid concepts
• Scripting experience - Any of Shell, Perl, Python, Go, or similar
• Working experience in Virtualization (XEN, VMware)
• Experience with OS monitoring, backup/restore, configuration automation technologies (Chef)
• Experience working in an international environment, being able to work effectively with international and virtual teams
• Capable in technical documentation and creation of knowledge-based assets (KBAs)
• Ability to continuously acquire new knowledge proactively and independently
• Analytical and solution‑oriented thinking
• Basic Knowledge in Network and Storage
• Basic knowledge in one or more of the following products: Content Server, Convergent Charging, MDM, GK Software, OpenText, SAP Cloud Connector, TOMCAT, IIS, IDM, SCM Optimizer, SAP Mobile Platform, TREX, Business Connector
• Work experience as Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration)
• Working knowledge in Business Object Products (BOBI, BODS etc)
• Working knowledge in UNIX/Linux environment, HANA DB and Sybase ASE databases
• Exposure to ITIL framework

What you get from us Success is what you do. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment –

Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end‑to‑end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose‑driven and future‑focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [e-mail].

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Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

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