Senior UX Researcher ID100643

AgileEngine; León; Hybrid; MXN 1,304,000 - 2,049,000; Full time

Benefits offered by this job

Professional growth

Competitive USD-based pay

Exciting projects

Flextime

Job summary

AgileEngine in León, Mexico, is seeking a Senior UX Researcher to plan and run research guiding product and design decisions for an AI-powered procurement platform.

You will conduct interviews, usability tests, and benchmarks; mentor juniors; collaborate with designers, product managers, and engineers; present findings to stakeholders.

4+ years of relevant experience and professional English are required; the role offers flex-time with remote and office options.

Qualifications

• 4+ years in UX design, user research, or related field with hands-on experience for commercial digital products.
• Strong knowledge of qualitative and quantitative methods and when to apply them.
• In-depth knowledge of UX principles, design best practices, and research tools.
• Proven ability to use research and data to guide design solutions and improve product experiences.
• Ability to scope work, estimate effort, manage priorities, and complete complex projects.
• Excellent interpersonal and communication skills, with the ability to present to diverse audiences.
• Professional English proficiency for research and stakeholder collaboration.
• Experience mentoring junior or mid-level designers.
• Degree in HCI, Psychology, Anthropology, Human Factors, Design, CS, or related field, or equivalent experience.

Responsibilities

• Plan, estimate, prioritize, and deliver complex UX research with cross-functional teams.
• Choose research methods appropriate to the product stage and timeline.
• Conduct interviews, contextual inquiries, surveys, usability testing, and benchmarks.
• Analyze qualitative and quantitative data to identify patterns and opportunities.
• Partner with designers, PMs, and engineers to turn findings into actionable recommendations.
• Present findings to stakeholders and advocate for user needs.
• Document research plans, methods, findings, and recommendations for reuse.
• Share best practices and mentor junior designers on research methods.

Skills

UX research

Qualitative methods

Quantitative methods

Mentoring juniors

Communication skills

English proficiency

Education

HCI degree

Psychology degree

Related field or equivalent experience

Job description

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a Senior UX Researcher to plan and run research that guides product and design decisions for an AI-powered procurement platform.

The mandatory requirements are 4+ years in UX research or UX design, qualitative and quantitative research methods, user interviews and usability testing, mentoring junior designers, and professional English proficiency.

WHAT YOU WILL DO

• Independently plan, estimate, prioritize, and deliver complex UX research initiatives in collaboration with UX and product teams.
• Choose research methods appropriate to the question, product stage, timeline, and available participants.
• Conduct interviews, contextual inquiry, surveys, usability testing, and benchmark studies to explore user needs and evaluate product experiences.
• Analyze qualitative findings and quantitative evidence, including user behavior data and session analysis, to identify patterns, pain points, and opportunities.
• Partner with designers, product managers, and engineers to turn findings into practical recommendations and inform prototypes, experiments, and product priorities.
• Present clear, compelling research findings to stakeholders and advocate for user needs throughout product development.
• Document research plans, methods, findings, and recommendations so teams can reuse insights and track decisions.
• Share research best practices and mentor junior and mid-level designers on research methods and evidence-based design.

MUST HAVES

• 4+ years of professional experience in UX design, user research, or a closely related field, with substantial hands‑on experience conducting research for commercial digital products.
• Strong understanding of qualitative and quantitative research methods, their strengths and limitations, and when to apply them during product development.
• In-depth knowledge of UX principles, design best practices, and tools used to plan research, evaluate prototypes, analyze findings, and communicate insights.
• A track record of using research and data to guide design solutions and improve product experiences.
• Ability to independently scope work, estimate effort, manage competing priorities, and complete complex projects.
• Strong interpersonal, communication, and collaboration skills, with the ability to explain findings and recommendations to different audiences.
• Professional English proficiency to conduct research, collaborate with stakeholders, and present findings.
• Experience mentoring junior or mid-level designers and helping teams apply research best practices.
• A degree in Human–Computer Interaction, Psychology, Anthropology, Human Factors, Design, Computer Science, or a related field, or equivalent practical experience.

NICE TO HAVES

• Experience researching enterprise or B2B SaaS products and complex workflows.
• Familiarity with procurement, supply chain, or other data-intensive business applications.
• Experience with product analytics, online experiments, A/B testing, or prototype evaluation.

PERKS AND BENEFITS

• Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
• Exciting projects: Modern solutions with Fortune 500 and top product companies.
• Flextime: Flexible schedule with remote and office options.