Senior UX Researcher for AI-Powered SaaS | Flexible/Remote

AgileEngine; Puebla de Zaragoza; Hybrid; MXN 1,397,000 - 1,956,000; Full time

Benefits offered by this job

Professional growth

Competitive compensation

Exciting projects

Flextime

Job summary

AgileEngine, LLC. in Puebla, Mexico, seeks a Senior UX Researcher to guide product decisions for an AI-powered procurement platform. The role requires 4+ years of UX research/design with expertise in interviews, usability testing, and mixed-methods analysis.

You will collaborate with UX and product teams to plan studies, prioritize findings, and mentor junior designers, while communicating insights to stakeholders and driving user-centered design decisions.

Qualifications

• 4+ years professional experience in UX design, user research, or a closely related field.
• Strong understanding of qualitative and quantitative research methods, their strengths and limitations, and when to apply them.
• In-depth knowledge of UX principles, design best practices, and tools used to plan research, evaluate prototypes, analyze findings, and communicate insights.
• Track record of using research and data to guide design solutions and improve product experiences.
• Ability to independently scope work, estimate effort, manage competing priorities, and complete complex projects.
• Strong interpersonal, communication, and collaboration skills, with the ability to explain findings and recommendations to different audiences.
• Professional English proficiency and experience mentoring junior or mid-level designers.
• A degree in Human–Computer Interaction, Psychology, Anthropology, Human Factors, Design, Computer Science, or related field, or equivalent experience.

Responsibilities

• Independently plan, estimate, prioritize, and deliver complex UX research initiatives in collaboration with UX and product teams.
• Choose research methods appropriate to the question, product stage, timeline, and available participants.
• Conduct interviews, contextual inquiry, surveys, usability testing, and benchmark studies to explore user needs and evaluate product experiences.
• Analyze qualitative findings and quantitative evidence to identify patterns, pain points, and opportunities.
• Partner with designers, product managers, and engineers to turn findings into practical recommendations and inform prototypes and priorities.
• Present clear research findings to stakeholders and advocate for user needs throughout development.
• Document research plans, methods, findings, and recommendations for reuse.
• Share research best practices and mentor junior/mid-level designers on methods and evidence-based design.

Skills

UX research

Qualitative methods

Quantitative methods

User interviews

Usability testing

Mentoring

Communication

Project estimation

Education

Human–Computer Interaction / related field

Job description

AgileEngine, LLC. in Puebla, Mexico, seeks a Senior UX Researcher to guide product decisions for an AI-powered procurement platform. The role requires 4+ years of UX research/design with expertise in interviews, usability testing, and mixed-methods analysis.

You will collaborate with UX and product teams to plan studies, prioritize findings, and mentor junior designers, while communicating insights to stakeholders and driving user-centered design decisions.