Senior Technical Pre Sales Engineer

EBANX; México; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading fintech company in Mexico is seeking a Technical Pre-Sales Engineer to design technical solutions for prospects and collaborate with the commercial team. The ideal candidate will have a strong technical background, payment industry knowledge, and excellent interpersonal skills. This role offers various benefits including health plans, education support, and flexible working hours.

Servicios

Annual bonuses based on performance

Meal/Food Allowance

Financial support for education

Workshops and certification budget

Language classes

Comprehensive medical and dental plans

Childcare assistance

Life Insurance

Transportation vouchers

Special day off on your birthday

Well-being program

Exclusive discounts at various places

Formación

• Technical background with a focus on Web-based/cloud applications and API communication.
• Ability to coordinate effectively with geographically diverse cultures.
• Demonstrating professional and technical credibility.

Responsabilidades

• Design technical solutions for prospects.
• Lead technical calls and present EBANX solutions.
• Work with internal teams to validate merchant business cases.
• Prepare high-quality documented solution proposals.
• Report weekly on the progress of merchant-related tasks.

Conocimientos

Technical background in Web-based/cloud applications

Payment industry knowledge

Merchant-facing skills

Effective interpersonal relationships

Strong team player

Educación

Bachelor's Degree in a tech area

Descripción del empleo

At EBANX, you’ll help expand access to payments and technology in some of the world’s most dynamic markets. We’re a unicorn-status fintech, AI-powered, and scaling fast across 29 countries and counting.

Our platform connects leading global companies to more than 1 billion consumers, enabling seamless cross-border payments where it matters most. We build with purpose, move with speed, and create solutions that are both innovative and inclusive.

If you’re looking to be part of a company that’s transforming the future of payments with clarity, ambition, and real-world impact — we’d love to meet you.

As Technical Pre-Sales Engineer, your mission will be to design the best technical solution for our prospects and help the commercial team accelerate the deal and onboarding. Present since the beginning of a commercial pipeline, being the face of EBANX Solution alongside the Commercial Owner.

• Work closely with the Commercial Team to understand complex merchants’ needs and define the best technical solution to solve them;
• Lead technical calls with different audiences: presenting EBANX solutions and/or exploratory discovery meetings to understand the customer's business case;
• Work with Internal Teams (Product, Regulatory, Finance, Devs) to design and validate the merchant business case and needs, always seeking the best solution;
• Prioritizes, communicates, and mitigates issues and risks with internal and external stakeholders promptly and clearly;
• Prepare a high-quality documented solution proposal that is going to be delivered to the merchant and used by EBANX Internal Teams as a guide to the Implementation Project;
• Report to internal stakeholders weekly on the progress of all of your work with the merchants;
• Communicate clearly with the integration team to handover the project so that it leaves no room for misunderstandings and guarantees a frictionless merchant experience.

Must-haves to shine in this role:

• Technical background, with a focus on Web-based/cloud applications, and API communication;
• Payment industry background;
• Ability to coordinate effectively with people across geographically diverse cultures;
• Merchant-facing skills, effective interpersonal relationships, and demonstrating professional and technical credibility;
• A strong Team Player, helping to develop the Pre Sales Engineer Team alongside the EBANX Growth.

Bonus points if you have:

• Bachelor's Degree, or equivalent in a tech area;

EBANX offers:

• WAVES Program: Annual bonuses based on the company’s performance.
• Meal/Food Allowance: Credit provided on a flexible benefits card.
• EBANX Education: Financial support for undergraduate, graduate, and MBA programs to support your professional growth.
• EBANX Skills: Budget dedicated to workshops, courses, and certifications to encourage your continuous development.
• Language Classes: Spanish, English, and Portuguese lessons for your personal and professional development.
• EBANX Health: Comprehensive medical and dental plans fully covered for the employee, plus subsidies for dependents to take care of your and your family’s well-being.
• EBANX Family: Childcare assistance, extended parental leave for caregivers, and support programs for pregnant employees and children.
• Life Insurance: Fully paid by EBANX.
• Transportation: Parking assistance or transportation vouchers, depending on your needs.
• EBANX Flexible: A special day off on your birthday, semi-flexible working hours (8 hours/day, Monday to Friday), and year-end recess between Christmas and New Year’s without affecting your vacation days.
• EBANX Play: Well-being program including access to Wellhub, e-Sports, and partnerships with SESC.
• Blue Club: Exclusive discounts at bakeries, restaurants, stores, courses, and more.

EBANX is an equal opportunities employer and welcomes applications from diverse candidates.