Senior Software Development Engineering, Device Diagnostics and Troubleshooting, Device Softwar[...]

Amazon; Región Centro; Presencial; MXN 900.000 - 1.500.000; Jornada completa

Descripción de la vacante

Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

is seeking a Senior Software Development Engineer to shape the technical direction of our Device Diagnostics and Troubleshooting initiatives. You will own architectural decisions, drive scalable software solutions, and collaborate with product managers to align roadmaps with customer outcomes. You will mentor engineers, lead design reviews, and establish robust monitoring and coding standards to ensure high availability and rapid root-cause

Formación

• 7+ years of non‑internship professional software development experience.
• 5+ years of leading design or architecture of new and existing systems.
• 7+ years of programming with at least one software programming language experience.

Responsabilidades

• Architect and deliver complex software systems that align with Amazon’s engineering standards and business objectives.
• Drive technical decisions and design reviews that impact multiple services or teams within the organization.
• Lead development of critical features while mentoring junior engineers in technical best practices and engineering principles.
• Establish and maintain robust monitoring, metrics, and operational excellence practices for high‑availability systems.
• Define and enforce code quality standards, testing strategies, and documentation requirements across projects.
• Proactively identify and resolve complex technical challenges while implementing preventive measures.
• Participate in building high‑performing teams through technical interviews and making data‑driven hiring recommendations.

Conocimientos

Mentorship

Technical leadership

System design

Code reviews

Educación

Bachelor’s degree in computer science or equivalent

Herramientas

Architecture principles

Performance monitoring

Descripción del empleo

Description

The Device Software and Services organization builds foundational capabilities used by Amazon Devices, including Kindle, Fire Tablets, Echo, Fire TV, and many more. The Device Diagnostics and Troubleshooting team builds state‑of‑the‑art observability, diagnostics, and troubleshooting systems leveraging Generative AI to enable automated proactive detection and rapid root cause identification.

As a Senior SDE, you will be a technical leader on the engineering team and will set the technical direction for building highly performant, scalable, and extensible software applications and services. You will partner with other engineering leaders and product managers to shape the engineering roadmap for the team. You will help guide and mentor other engineers and foster a team culture that focuses on engineering and operational excellence. As a technical leader, you will also establish architectural principles, provide input into selecting design patterns, and mentor team members on their appropriate application.

We’re looking for customer experience‑mindful entrepreneurs who are passionate about innovating on behalf of customers, demonstrate a high degree of technical product ownership, and want to have fun while making history. It is still Day 1 in the Devices business, and we are seeking a creative problem‑solver with exceptional judgment and the ability to deliver business results under ambiguous circumstances and tight timelines.

Key job responsibilities

• Architect and deliver complex software systems that align with Amazon’s engineering standards and business objectives
• Drive technical decisions and design reviews that impact multiple services or teams within the organization
• Lead development of critical features while mentoring junior engineers in technical best practices and engineering principles
• Establish and maintain robust monitoring, metrics, and operational excellence practices for high‑availability systems
• Define and enforce code quality standards, testing strategies, and documentation requirements across projects
• Proactively identify and resolve complex technical challenges while implementing preventive measures
• Participate in building high‑performing teams through technical interviews and making data‑driven hiring recommendations

Basic Qualifications

• 7+ years of non‑internship professional software development experience
• 7+ years of programming with at least one software programming language experience
• 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• Experience as a mentor, tech lead or leading an engineering team

Preferred Qualifications

• 7+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Bachelor’s degree in computer science or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how‑we‑hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Servicios Comerciales Amazon Mexico S. de R.L. de C.V.