Role Objective
Provide expert technical support for the manufacture and test of high-volume ngFWA remote node products in the 4Ghz-6Ghz spectrum. The successful candidate will be responsible for resolving production product failures as they relate to test equipment, software, product defects, or design issues.
Key Responsibilities
- Provide expert technical/engineering support to resolve product failures in the manufacturing test environment.
- Debug and resolve failures stemming from test equipment, software, product defects, or design issues.
- Analyze test data and metrics to identify root causes of issues.
- Develop clear test plans and procedures.
- Automate test procedures using scripting languages.
- Configure and maintain network devices (routers, switches, access points) and servers (Exchange Server).
- Use network tools (ping, tracert, netstat) to diagnose and resolve connectivity issues.
Required Qualifications & Skills
Education & Experience
- Degree: Bachelor's in Electrical Engineering, Electronics, Computer Engineering, Physics, or a related STEM field. Master's degree is a strong plus.
- Experience: 4+ years hands‑on experience with RF design and testing.
Technical Skills
- RF Fundamentals: Deep understanding of RF principles, signal propagation, antenna theory, modulation, bandwidth, and EVM.
- Test Equipment Proficiency: Hands‑on experience with spectrum analyzers, network analyzers (VNAs), signal generators, power meters, battery emulators, SDRs and GNSS.
- Networking: Fundamental knowledge of IP addressing, subnetting, TCP/IP, routers, switches, and wireless (WLAN/WiFi).
- Programming: Proficiency in coding skills (Python, C++, MATLAB, LabVIEW) for scripting, automation, and data analysis.
- Standards: Knowledge of wireless standards (LTE, 5G, Wi‑Fi) and regulatory requirements.
- Hardware/Modules: Experience with RF Chamber, RF Probe selection, DAQ & PLC Modules, Electrical sensors & actuators, and Electrical Safety Products.
- Protocols: Basic communication protocols such as RS232, I2C, and MODBUS.
- Assembly: Basic knowledge of Soldering & Crimping techniques.
Key Competencies
- Excellent debugging and problem‑solving skills for complex RF issues.
- Strong data analysis capabilities.
- High proficiency in test automation and scripting.
- Excellent documentation skills.
- Strong communication and teamwork skills.
- Robotics and production line automation experience is a plus.
- Ability to effectively interface with customer technical personnel.