Senior QA Specialist: Recalls & Compliance

Cardinal Health; Chihuahua; On-site; MXN 500,000 - 700,000; Full time

Job summary

Cardinal Health in Mexico is seeking a Senior Specialist, Quality Assurance to execute quality programs and policies in a specialty area, such as recalls and customer complaints, under the Manager, Quality Assurance.

You will mentor junior Specialists, help develop SOPs, and support quality audits of distribution centers. The role requires applying QA concepts, performing root cause analyses, and delivering actionable insights to improve compliance and product integrity.

Qualifications

• 2-4 years of QA experience preferred.
• Bachelor's degree in related field or equivalent work experience preferred.
• Experience with audits, recalls, and regulatory reporting is a plus.

Responsibilities

• Ensures fulfillment of internal and external reporting requirements related to recalls and regulatory submissions.
• Executes QA programs and defines guidelines; guides internal stakeholders on QA policies and external requirements.
• Responds to significant quality issues; conducts root cause analyses; reports trends and provides insights to stakeholders.
• Supports Change Control, assesses QA implications of changes, focusing on the specialty area.
• Updates SOPs in response to product changes and regulatory developments under guidance of the Manager.
• Prepares responses to regulatory and corporate audits and gathers information from stakeholders.
• Supports QA audits and inspections of distribution centers within the region; drafts reports for operations.
• Provides guidance to junior Specialists and assists with onboarding trainings.

Skills

Quality Assurance

Regulatory awareness

Education

Bachelor's degree

Job description

Cardinal Health in Mexico is seeking a Senior Specialist, Quality Assurance to execute quality programs and policies in a specialty area, such as recalls and customer complaints, under the Manager, Quality Assurance.

You will mentor junior Specialists, help develop SOPs, and support quality audits of distribution centers. The role requires applying QA concepts, performing root cause analyses, and delivering actionable insights to improve compliance and product integrity.