Especialista Senior de Calidad QA - Auditoría y Mejora

Cardinal Health Canada Inc.; Nuevo León; Hybrid; MXN 320,000 - 520,000; Full time

Job summary

Cardinal Health in Juarez seeks a Senior Specialist, Quality Assurance to support quality programs and regulatory compliance. You will mentor junior specialists, assist with SOP development, and lead root-cause analyses to mitigate recalls and customer complaints.

With 2–4 years of QA experience and a related Bachelor's degree, you will work under the Manager to strengthen quality audits, document processes, and ensure regulatory readiness across distribution centers in the region.

Qualifications

• 2–4 years of experience in quality assurance.
• Bachelor's degree in related field or equivalent work experience.
• Experience with recalls and customer complaints preferred.

Responsibilities

• Ensures fulfillment of external reporting requirements related to area of specialty, such as submitting necessary materials for product recalls.
• Executes internal programs to define Quality guidelines and track adherence to these guidelines.
• Provides guidance to internal stakeholders regarding adherence to internal Quality Assurance policies and procedures as well as external requirements.
• Responds to significant quality issues and, in support of the Manager, conducts root cause analyses, reports on relevant quality metrics and trends, and develops insights.
• Collaborates with Quality Assurance Specialists in other specialty areas to develop recommendations.
• Supports the Change Control Program by assessing QA implications and impacts of operational and product changes.
• Updates standard operating procedures in response to product changes and regulatory developments under the guidance of the Manager.
• Prepares responses to regulatory queries, regulatory audits, and corporate audits and gathers necessary information from products and operations stakeholders.
• Supports the Manager in quality audits and inspections of distribution centers within the region.
• Mentors junior Specialists and assists with onboarding trainings.

Skills

Quality Assurance

Regulatory compliance

Root cause analysis

SOP development

Cross-functional collaboration

Education

Bachelor's degree

Job description

Cardinal Health in Juarez seeks a Senior Specialist, Quality Assurance to support quality programs and regulatory compliance. You will mentor junior specialists, assist with SOP development, and lead root-cause analyses to mitigate recalls and customer complaints.

With 2–4 years of QA experience and a related Bachelor's degree, you will work under the Manager to strengthen quality audits, document processes, and ensure regulatory readiness across distribution centers in the region.